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Wing AssistantWA

Product Manager - Onboarding

Wing Assistant provides dedicated virtual assistants to small businesses and startups, integrating AI and human expertise to streamline workflows and enhance productivity.

Wing Assistant

Employee count: 1001-5000

Taiwan only

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Wing is seeking elite talent to join M32 AI (backed by top-tier Silicon Valley VCs), dedicated to building agentic AI for SMB's globally.
Think of it like a startup within a corporate: fast moving and agile, with the stability of a corporate, and zero bureaucracy. If you’re driven by challenge and eager to make a significant impact in a high-caliber role, this is the opportunity you’ve been waiting for.
We’re looking for a Product Manager to work directly with our CPO, shaping innovative AI products from 0→1 in a fast-moving, hands-on startup environment.

Who We Want

  • A hands-on, Meticulous PM who becomes a "Central Power User" fast
  • Owns UX end-to-end
  • Finds gaps via product deep-dives + data
  • Ships simple, high-impact improvements with minimal review

Core Mission

  • Become the “Central expert” in record time and own the product experience end-to-end
  • Turn messy complexity into a clean, simple, integrated UX across all modules
  • Proven experience optimizing onboardings / driving higher conversion & lower dropoffs with product onboardings

Hands-On Scope

  • Own roadmap and feature definition, with strong taste in UX/UI and interaction design
  • Lead design reviews and propose UX optimizations and next-step features
  • Map the full product surface area: dashboard → every feature → how it connects across modules
  • Translate product understanding into onboarding, product marketing pages, and in-app education

How You Operate

  • Extremely curious: Explores every corner of Central, asks “why,” challenges decisions, and proposes better alternatives
  • Obsessive about friction: Identifies uncaptured opportunities, inconsistencies, and missing connections between modules
  • Cross-references spec vs staging vs production state to catch gaps and regressions
  • Extremely Data-driven + customer-centric: uses usage signals + customer feedback to prioritize what matters
  • Action-oriented prioritizer: avoids overbuilding, reduces UI clutter, and ships the simplest solution that works

Quality Bar

  • Meticulous, Detail-oriented, leaves no stone unturned.
  • Strong judgment on what’s important vs noise. Protects UX simplicity.
  • Produces PRDs/tickets/prototypes/designs that are close to “comprehensive perfection” with minimal review needed.
  • Collaboration expectations
  • Focuses on product thinking, UX quality, and feature direction.
  • Comfortable partnering with design + engineering, but can drive UX independently when needed.

Our Hiring Process

  • Introductory Call (15 min) - Explore our culture, product vision, and expectations.
  • Live Technical Task (60-90 mins)
  • Interview with our team
  • Interview our CEO & CPO

What You Get

  • Remote-first culture
  • Work from anywhere
  • Competitive salary
  • Performance‑based bonuses (at the discretion of the Manager)
  • Software for Upskilling & Productivity
  • Paid Time Off
  • Health Insurance
  • Tech Setup: Budget for tech set up provided after 10 months of employment.
  • High autonomy, low bureaucracy
  • Fast-track to leadership for high performers
  • Direct access to founding team
  • High visibility, autonomy and ownership
  • Optional in‑person hack‑weeks in Hong Kong, India, or London
  • Access to best‑in‑class tooling
  • US HQ Opportunities: Top performers may have the opportunity to explore international roles within our US-based headquarters, including potential emigration opportunities, subject to availability and company needs, and after at least 2 years of employment
Please note: Immediate joiners are preferred, but everyone will be considered.

About the job

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Posted on

Job type

Full Time

Experience level

Mid-level

Location requirements

Hiring timezones

Taiwan +/- 0 hours

About Wing Assistant

Learn more about Wing Assistant and their company culture.

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Wing Assistant is an innovative virtual assistant service that connects small businesses, startups, and executives with top-tier remote talent. Founded in 2020 and headquartered in Berkeley, California, Wing has quickly established itself as a leader in the virtual assistant landscape by offering a unique blend of human expertise and AI-driven support. The company provides dedicated assistants who are tailored to the specific needs of its clients, enabling them to offload recurring tasks, manage complex projects, and optimize their workflows.

Unlike traditional hiring, Wing's platform allows clients to scale their support needs dynamically—whether they require part-time help or full-time assistance. With pricing structures that reflect their commitment to affordability, clients can secure the services of a talented virtual assistant for as little as $599 per month. Each assistant is rigorously vetted to ensure they possess the necessary skills and competencies, making them capable of handling a wide range of tasks from administrative support to specialized services in areas like marketing, e-commerce, and customer service. Wing's Customer Success Managers ensure quality and compatibility, fostering long-term relationships between assistants and clients to continually refine and enhance service delivery.

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Wing Assistant

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