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Wing AssistantWA

CSR Bilingual Part Time

Wing Assistant provides dedicated virtual assistants to small businesses and startups, integrating AI and human expertise to streamline workflows and enhance productivity.

Wing Assistant

Employee count: 1001-5000

Salary: 2k-2k USD

United States only

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About the Role

Join InsureZen as a part-time Bilingual Customer Service Representative (CSR) and be a vital part of our team! You will be responsible for providing exceptional service to our clients in both English and Spanish. If you have a positive disposition and a passion for helping others, we want to hear from you!

Responsibilities

  • Conduct inbound and outbound phone calls to clients.
  • Gather quote intake information using provided scripts.
  • Send out welcome emails and texts to new clients.
  • Utilize company tools and templates for effective communication.

Requirements

  • Bilingual in English and Spanish (reading, writing, and speaking).
  • Previous experience in customer service is preferred.
  • Positive personality with an energetic and helpful attitude.
  • Proficient in using internal phone systems and email communication.

Nice to Have

  • Experience in the insurance industry.
  • Ability to follow provided scripts and templates effectively.
  • Strong communication skills and high-quality writing.

Benefits

  • Flexible part-time hours, ideal for work-life balance.
  • Opportunity to work remotely from anywhere in Latin America.
  • Comprehensive training and onboarding provided.
  • Be part of a supportive and dynamic team culture.
We are an equal opportunity employer and value diversity at our company. We encourage all qualified individuals to apply, and we look forward to welcoming you to our team!

About the job

Apply before

Posted on

Job type

Part Time

Experience level

Entry-level

Salary

Salary: 2k-2k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Wing Assistant

Learn more about Wing Assistant and their company culture.

View company profile

Wing Assistant is an innovative virtual assistant service that connects small businesses, startups, and executives with top-tier remote talent. Founded in 2020 and headquartered in Berkeley, California, Wing has quickly established itself as a leader in the virtual assistant landscape by offering a unique blend of human expertise and AI-driven support. The company provides dedicated assistants who are tailored to the specific needs of its clients, enabling them to offload recurring tasks, manage complex projects, and optimize their workflows.

Unlike traditional hiring, Wing's platform allows clients to scale their support needs dynamically—whether they require part-time help or full-time assistance. With pricing structures that reflect their commitment to affordability, clients can secure the services of a talented virtual assistant for as little as $599 per month. Each assistant is rigorously vetted to ensure they possess the necessary skills and competencies, making them capable of handling a wide range of tasks from administrative support to specialized services in areas like marketing, e-commerce, and customer service. Wing's Customer Success Managers ensure quality and compatibility, fostering long-term relationships between assistants and clients to continually refine and enhance service delivery.

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Wing Assistant

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