Windward Consulting is an Elite ServiceNow Partner that delivers real-world Service Reliability solutions using a unique blend of expert process knowledge, technology insight, and deep operational experience. We foster a culture of teamwork, innovation, and ongoing learning—empowering our consultants to tackle complex challenges for innovative clients.
Requirements
- Collaborates with internal stakeholders and team members to build solutions in ServiceNow that support business requirements
- Leads technical design and documentation to satisfy business requirements
- Enhance and implement new features within the client’s specialized ServiceNow environment by utilizing platform functionalities as well as JavaScript-based development.
- Works with Data Imports and Fix Scripts to load and clean data in Production
- Creates and maintains several custom workflows needed for application capabilities
- Carries out unit-testing and defect resolution
- Carries out Release Management processes to accomplish migration of the changes to production
- Provide platform performance monitoring (ie; slow scripts, transactions, log errors) and platform security monitoring utilizing tools like the Security Center dashboard
- Implement new and maintain existing scripts that auto-populate (via JSON and/or HTML), generate, attach, and dynamically render fillable PDF documents using ServiceNow APIs like GlideSysAttachment and PDFGenerationAPI
- Perform platform upgrades, to include validation of custom components during upgrade activities.
Benefits
- Medical
- Dental
- Vision
- Flexible Spending Accounts
- Short Term Disability
- Long Term Disability
- Life Insurance
- AD&D
- 401(k) plan with company match
- Paid Time Off
- Personal Leave
- Holidays
