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Windward ConsultingWC

ServiceNow Custom Developer

Windward Consulting Group is an IT consulting firm specializing in IT Operations Management (ITOM), ITSM, and AIOps for large enterprises and government agencies.

Windward Consulting

Employee count: 51-200

United States only

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Windward Consulting is an Elite ServiceNow Partner that delivers real-world Service Reliability solutions using a unique blend of expert process knowledge, technology insight, and deep operational experience.

Requirements

  • Collaborates with internal stakeholders and team members to build solutions in ServiceNow that support business requirements
  • Leads technical design and documentation to satisfy business requirements
  • Enhance and implement new features within the client’s specialized ServiceNow environment by utilizing platform functionalities as well as JavaScript-based development.
  • Works with Data Imports and Fix Scripts to load and clean data in Production
  • Creates and maintains several custom workflows needed for application capabilities
  • Carries out unit-testing and defect resolution
  • Carries out Release Management processes to accomplish migration of the changes to production
  • Provide platform performance monitoring (ie; slow scripts, transactions, log errors) and platform security monitoring utilizing tools like the Security Center dashboard
  • Implement new and maintain existing scripts that auto-populate (via JSON and/or HTML), generate, attach, and dynamically render fillable PDF documents using ServiceNow APIs like GlideSysAttachment and PDFGenerationAPI
  • Perform platform upgrades, to include validation of custom components during upgrade activities.

Benefits

  • Medical, Dental, Vision, Flexible Spending Accounts, Short Term Disability, Long Term Disability, Life Insurance and AD&D
  • Paid Time Off, Personal Leave, Holidays, 401(k) plan with company match

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Entry-level
Mid-level

Location requirements

Hiring timezones

United States +/- 0 hours

About Windward Consulting

Learn more about Windward Consulting and their company culture.

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Windward Consulting Group is a premier IT consulting firm that has been solving complex Service-Centric IT challenges since its founding in 1997. Headquartered in Herndon, Virginia, the company has established itself as a trusted partner for global Fortune 1000 corporations and Federal Government agencies, helping them navigate the intricacies of IT Operations Management (ITOM), IT Service Management (ITSM), and AIOps. Windward's mission is to help organizations 'find flow' in their IT operations, transforming them from reactive, fire-fighting units into proactive, strategic assets that drive business value.

What sets Windward apart is its deep, vendor-agnostic expertise and its unique 'calmbitious' culture—a blend of high ambition and a calm, no-drama approach to problem-solving. The company leverages a strategic mix of process, organization, information, and technology to deliver high-impact solutions. Their team of experts is proficient in leading platforms such as ServiceNow, Splunk, and LogicMonitor, ensuring that clients receive the best-fit technology for their specific needs. By focusing on the intersection of people, process, and technology, Windward empowers its clients to achieve operational excellence, improve service reliability, and accelerate their digital transformation journeys.

Employee benefits

Learn about the employee benefits and perks provided at Windward Consulting.

View benefits

Disability Insurance

Short Term and Long Term Disability coverage.

Paid Time Off

Generous paid time off, personal leave, and holidays.

Flexible Spending Accounts

FSA options for healthcare and dependent care expenses.

401(k) with Match

401(k) plan with company match to support retirement savings.

View Windward Consulting's employee benefits
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Windward Consulting

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