United States onlyWindward Consulting is seeking an Associate ServiceNow ITSM Business Analyst to play a key role in the successful implementation and adoption of ServiceNow IT Service Management solutions across the organization.
Requirements
- Bachelor’s degree in Information Systems, Business Administration, Computer Science, or related field.
- Foundational understanding of IT Service Management processes and concepts.
- Experience documenting business requirements, process flows, and user stories.
- Strong analytical, organizational, and problem-solving skills.
- Clear and professional written and verbal communication skills.
- Ability to manage tasks independently while contributing effectively in a team-based environment.
- Familiarity with Agile or Scrum delivery methodologies.
Benefits
- Medical
- Dental
- Vision
- Flexible Spending Accounts
- Short Term Disability
- Long Term Disability
- Life Insurance
- AD&D
- 401(k) plan with company match
- Paid Time Off
- Personal Leave
- Holidays
