United States onlyWindward Consulting is an Elite ServiceNow Partner seeking an Associate ServiceNow ITOM Event Management Technical Consultant to configure and develop ServiceNow solutions. The ideal candidate has hands-on experience working in the Event Management space in ServiceNow and is a ServiceNow Certified System Administrator.
Requirements
- Acquire ServiceNow ITOM Event Management Certified Implementation Specialist (CIS) certification
- Develop, and implement ServiceNow solutions—including custom applications, workflows, forms, UI policies, business rules, and integrations—ensuring alignment with business and technical requirements
- Configure and maintain ServiceNow ITOM applications, including Discovery, Service Mapping and Event Management following best practices for maintainability and performance
- Collaborate with stakeholders and Business Analysts to translate business needs into technical specifications and lead technical workshops to review design, architecture, and configuration approaches
- Support end-to-end project delivery including testing, deployment, troubleshooting, root cause analysis, and system optimization
- Develop and support integrations with enterprise systems (e.g., Azure AD, HR, ERP, monitoring tools) using REST, SOAP, APIs, and IntegrationHub, ensuring secure data exchange
Benefits
- Medical
- Dental
- Vision
- Flexible Spending Accounts
- Short Term Disability
- Long Term Disability
- Life Insurance
- AD&D
- Paid Time Off
- Personal Leave
- Holidays
- 401(k) plan with company match
- Work/life balance
