Lead Expense Processor

The Senior Expense Associate provides data entry, review and/or reconciliation of reimbursable business expenses and expense reports for our clients.

Job qualifications

• High school diploma or equivalent required. Associate Degree or advanced degree preferred.
• 2-3 years of related financial experience in a professional service organization; legal, banking or large corporate environment experience preferred.
• Prior knowledge of financial systems, i.e., Aderant Expert, Chrome River, Elite, Concur or any other comparable financial system preferred
• Must be proficient in MS Office and spreadsheet software applications
• Proven customer service skills required to create, maintain and enhance client relationships
• Excellent organizational skills and ability to manage multiple assignments simultaneously
• Ability to maintain confidentiality of sensitive materials/documents
• Attention to detail, time management and problem-solving skills
• Strong written and verbal communication skills necessary
• Ability to maintain professional composure when working with immediate deadlines.
• Ability to work both independently and collaboratively as part of a team.
• Ability to work in a fast-paced environment.

·Customer service experience

• Demonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functions

Supervision

• Number and title(s) of direct reports (if any): N/A
• Received: Financial Support Service Manager, Financial Support Services Supervisor, Account Manager, or Account Supervisor

Job relationships

Internal: This position works closely with WL Office Services leadership teams and Financial Support Services teams

External: Client’s finance team, vendors

Job duties

(* denotes an “essential function”)

• *Utilize appropriate logs and/or tracking software for all expense processing work
• *Thoroughly assess job request and ensure appropriate completion of job tasks throughout task lifecycle
• *Create, process, and/or audit expense reimbursement requests by ensuring the proper documentation and approvals are submitted/received
• *Review requests for compliance with policies and/or procedures; escalate concerns to supervisor
• *Assist with training team members and answering process related questions
• *Verifies accounts by reconciling statements and transactions
• *Resolves transaction discrepancies by investigating documentation
• *Maintains financial security by following internal accounting controls
• *Create, process, and/or audit expense reimbursement requests by ensuring the proper documentation and approvals are submitted/received
• *Complete data entry to appropriate expense processing software, as needed; may include adding accounts, vouchers, requests, general ledger numbers and/or obtaining correct documentation and/or approvals
• *Review requests for compliance with policies and/or procedures; escalate concerns to supervisor
• *Use established procedures, standards and formats to complete expense processing requests to client satisfaction
• *Performs audit functions for all invoices and any expenses above the firms designated threshold amounts
• Verifies and records payments and transactions.
• Create and maintain required spreadsheets to track/monitor various functions as needed.
• Contributes to team effort by accomplishing related results as needed

·Special projects as assigned

Working conditions

• Position operates at sites with maximum of 24/7 operations.Individual shift requirements will vary by site.

·Ability to work overtime as needed.

• Work is performed in a professional work environment and/or work from home setting.
• Business casual and/or professional attire required.