United States onlyAbout the Team/Role
To actively follow the process of the MPA (my premium accountant) team to include vendor billing reconciliation, billing discrepancy resolution, internal and external communications, and the occasional client or vendor meetings. Maintains best practice, process excellence and works collaboratively to ensure job performance is being completed timely and accurately.
How you'll make an impact
Follow MPA processing schedule and ensure timely completion of assigned client billing reconciliations.
Work with Team Lead for back-up processing during other team member absences.
Ensure peer reviews and QA process takes place on current book of business.
Supports team members by attending and engagement in all internal team training calls.
Actively monitors assigned clients for success.
Maintains documentation of client and vendor processing procedures for accuracy and timeliness of assigned client billings.
Works with accounting team for client payment coordination.
Communicates directly with client and carrier contacts via phone and email. Attends client or client team meetings as necessary for resolution of discrepancies.
Ability to provide detailed internal and external communication. Must have good communication skills and be able to communicate effectively and timely with clients, internal partners and team members.
Experience you'll bring
Benefit Administration preferred
Billing or Accounting experience preferred
Experience creating invoices
Knowledge of Excel
Team Player a must
Brazil only
