United States onlyJoin WGU as a Financial Services Assistant and contribute to building a better future for individuals, communities, and our country. This role requires a strong customer service background and proficiency in office software. The salary range is $18.79 - $27.25.
Requirements
- Strong customer service background
- Proficient in use of most types of office software (word, outlook, etc.)
- Ability to work in a fast-paced environment and be adaptable to change
- Attention to detail, accuracy, and completeness
- Ability to work as a contributing member in a team environment
- Some evening hours may be required
- Must be comfortable working with others over the telephone, have a clear speaking voice and a personable demeanor
- Perform daily responsibilities in a professional, friendly, and efficient manner
- Must be self-motivated, and willing to seek out new challenges and information
- Must be able to spend most of each workday logged into the phone system and available to take calls from staff and students
- Able to work closely as a team, communicating concerns and bringing resolution to issues
- Must possess excellent written and verbal communication skills
- Must be able to travel as needed to in-person events and conferences
Benefits
- bonuses
- medical, dental, vision, telehealth and mental healthcare
- health savings account and flexible spending account
- basic and voluntary life insurance
- disability coverage
- accident, critical illness and hospital indemnity supplemental coverages
- legal and identity theft coverage
- retirement savings plan
- wellbeing program
- discounted WGU tuition
- flexible paid time off for rest and relaxation with no need for accrual
- flexible paid sick time with no need for accrual
- 11 paid holidays
- and other paid leaves, including up to 12 weeks of parental leave
