We are looking for a highly motivated and skilled Support Software Engineer to join our team on a night shift schedule. The ideal candidate will be responsible for production monitoring, resolving minor technical issues, collecting client information, providing effective client interactions, and supporting our development team in resolving challenges.
Requirements
- Client Relationship Management
- Technical Troubleshooting and Resolution
- Information Collection and Escalation
- Cross-functional Collaboration
- Comprehensive Documentation
- Software Lifecycle Contribution
- Automation of Support Processes
Benefits
- Night allowance