Sales Director

Wavelo is a SaaS business on a mission to make telecoms a breeze.

We provide flexible software that modernizes how communication service providers (CSPs) do business, helping them drive more value, focus on customer experience, and scale their operations faster.

As part of Tucows (NASDAQ:TCX, TSX:TC)—one of the world’s largest Internet services companies—Wavelo is backed by outstanding resources and talent. We embrace a people-first philosophy that is rooted in respect, trust, and flexibility. We believe that whatever works for our employees is what works best for us. It’s also why the majority of our roles are remote-first, meaning you can work from anywhere you can connect to the Internet!

The work we do genuinely changes lives. If this sounds exciting, we’d love to hear from you!

About the opportunity

As Sales Director for Wavelo, you will partner with our VP Sales to grow new logo business and help achieve our revenue targets. Reporting directly to the VP Sales, you'll work within a new, fast-moving, and thoughtful team and play a vital role in Wavelo's growth. You will be responsible for prospecting and closing new business across NOAM. You will identify, nurture and close new opportunities, manage forecasts and track customer data. We're strong proponents of a consultative sales approach - learn about the customer's needs before discussing products. Your expertise will be critical in helping articulate the way in which Wavelo will solve the customers' problem(s). You will work with the customer during the sales cycle and include our Customer Success, Marketing and Engineering teams as necessary. Ideally, you come from a technical background and have sold innovative solutions to Tier-1 CSPs.

Job Duties

• Collaborate with the rest of the GTM team on the consistent development and deployment of our Go To Market Strategy
• Source a large portion of your deals through strategic outbound prospecting, networking, and referral generation (this is primarily a hunter role!)
• Work the sales cycle on a select number of opportunities that come in through inbound
• Lead all aspects of the sales process, including prospecting and initial contact, sales meetings, product demos, proofs of concept, proposals and quote creation, negotiations, order processing, account management, and upsell/cross-sell
• Define and regularly iterate messaging that will scale our outbound prospecting engine
• Bring an in-depth knowledge of the OSS/BSS space and the emerging competitive landscape
• Help build our sales organization and mentor teammates

Knowledge, Skills and Abilities

• Entrepreneurial in thinking and approach with an ownership mentality
• Problem solver, versus simply being a problem identifier
• Self-starter - we're a small, remote team, and nobody will be looking over your shoulder or micro-managing
• Strong executive presence
• Professional, personable and proactive interpersonal skills - you will need to be an excellent communicator in all channels (in person, online, in writing) and able to form strong working relationships both in person and virtually
• Highly organized and can prioritize tasks/projects
• Highly coachable, eager to learn and grow
• Enjoy working within a small team and having your work play a major role in the outcomes for the company
• Agile, adaptable, resilient, and able to swiftly embrace change

Qualifications Required

• 7+ years of Enterprise Sales experience consisting of complex, multistakeholder, multimillion-dollar outbound sales deals and full-cycle management to the close.
• Demonstrable record of consistently meeting and exceeding quota in a fast-paced sales environment (top 10% performer)
• Advanced knowledge of sales coaching, best practices, and sales methodology
• Experience working with SaaS
• Experience working for a software provider in the telecom industry where the ICPs were technical leaders, including CTO and CIO of Tier-1 CSP
• Experience using Command of the Message and MEDD(P)ICC is ideal

The expected On Target Earnings range for this position is $250,900 - $278,800 USD for US residents OR $229,700 - $255,200 CAD for Canadian residents. Other countries will differ. The commission portion for this role will be 50% of the On Target Earnings. Range may vary on a number of factors including, but not limited to: location, experience and qualifications. Tucows believes in a total rewards offering that includes fair compensation and generous benefits. Learn more about Tucows Benefits.

Want to know more about what we stand for? At Wavelo and Tucows we care about protecting the open Internet, narrowing the digital divide, and supporting fairness and equality.

We also know that diversity drives innovation. We are committed to inclusion across race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. We celebrate multiple approaches and diverse points of view.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

We use AI-enabled tools throughout our recruitment process to help us work more efficiently and consistently. These tools support our hiring teams by organizing and reviewing information, while final hiring decisions are always made by people.

Tucows and its subsidiaries participate in the E-verify program for all US employees.

Learn more about Tucows, our businesses, culture and employee benefits on our site here.