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ViaPath TechnologiesVT

Sr Criminal Intelligence Analyst

Viapath Technologies, formerly GTL, is a leader in correctional technology, providing communication, education, and payment solutions to help break the cycle of incarceration and improve outcomes for incarcerated individuals.

ViaPath Technologies

Employee count: 1001-5000

United States only

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Overview

ViaPath is seeking a Senior Criminal Intelligence Analyst to join our team. The responsibility of the Senior criminal Intelligence Analyst will be to provide direct support to the customer staff. While in this critical position, you will have the opportunity to utilize your training and experience to assist corrections investigations staff in the development of actionable intelligence within the facilities or approved outside law enforcement agencies within established timeframes. The selected candidate will be team oriented, capable of multitasking, and possess excellent communication skills.

This position will be remote based in Ohio with a requirement to travel to the client site as needed.

Targeting local area Criminal Intelligence Analysts and Law Enforcement/Corrections Investigators who have experience with the Intelligence Cycle/Process.

Responsibilities

  • Analyze data to establish trends within the facility and potential areas of interest
  • Assist facility with their investigations by utilizing specialized software provided for data mining and link analysis
  • Leverage various database query languages (i.e. SSMS) and external data mining languages (i.e. Python) to interact with data
  • Review and listen to offender telephone calls
  • Establish a fundamental understanding of the facility’s operation to include policies and procedures, and data sources available for analysis
  • Demonstrate fundamental understanding of investigative and intelligence processes to include the intelligence cycle
  • If directed, proactively develop intelligence to assist in accomplishing facility objectives and mission
  • Submit detailed reports to facility regarding intelligence findings
  • Submit regular reports to superiors outlining level of support and benefit to facility
  • Provide guidance and training to facility staff
  • Fulfill requests for call recordings or other related data as authorized and requested
  • Participation in court or other administrative related hearings
  • Demonstrate a high level of confidentiality and meticulous attention to detail
  • Ability to develop expertise in the area of OSINT, human trafficking, digital forensics, criminal organizations, fraud, probation and parole or other specialized area.

Qualifications

  • A Bachelor’s Degree with a concentration in Criminal Justice, Security and Intelligence, or a Business-related field is preferred, equivalent years of related experience in lieu of a degree or a combination of education/experience will be considered.
  • Minimum of 5 years of experience conducting analysis aligned with the intelligence cycle, including planning, collection, organization, analysis, reporting, and feedback integration, or at least 5 years of substantial criminal investigative experience.
  • Ability to develop a fundamental understanding of intelligence processes in a correctional environment to include institutional operations and criminal procedures
  • Excellent verbal and written communication skills
  • Prepared to testify in court or other administrative related hearings as needed
  • Proficient in Microsoft Windows OS and Microsoft Suite
  • Ability to learn ViaPath and third-party software applications within the first six months of hire
  • Ability to work in a fast-paced environment and meet deadlines
  • Strong problem-solving and critical thinking skills with an interest and ability to conduct analysis and report on findings
  • Ability to learn database query language and external mining query language to successfully built and run custom algorithms. Experience with SSMS and Python preferred.
  • Ability to properly manage confidential information
  • Fluency (written and verbal) in English is required. Fluency (written and verbal) in Spanish is desired
  • Experience or expertise in the area of OSINT, human trafficking, digital forensics, criminal organizations, fraud, or probation and parole preferred

Additional Information

ViaPath is committed to providing equal employment opportunities to all qualified individuals and to maintaining a workplace free from discrimination and harassment. Employment decisions are based on individual merit, qualifications, performance, and business needs. In accordance with applicable federal, state, and local laws, ViaPath does not discriminate or permit harassment against any employee or applicant based on any characteristic protected by law. ViaPath’s commitment applies to the fullest extent required by federal, state, and local laws applicable to its contracts and operations.

Benefits Overview

ViaPath is committed to supporting the health, well-being, and security of our employees. Eligible full-time employees have access to a comprehensive benefits package that includes:

  • Medical, Dental & Vision Insurance – Multiple plan options designed to support a variety of coverage needs.
  • Health Saving Accounts (HSA) and Flexible Spending Accounts (FSA) – Employer provided contribution to the HSA for eligible medical plans. Healthcare and dependent care spending accounts available.
  • Flexible Time Off (FTO) – Including vacation and sick time
  • Company Holidays
  • Retirement Plan (401(k)) – Traditional and Roth 401(k) options available including employer matching contributions.
  • Life & Disability Insurance – Company-paid basic life insurance and short-term disability; additional voluntary coverage available.
  • Employee Assistance Program (EAP) – Free, confidential support for personal, financial, and family matters.
  • Additional Well-Being Resources – Includes access to Care.com, Calm, Active&Fit, Telavet, LegalShield, and other lifestyle resources and discounted services.

Eligibility for certain benefits may depend on employee status, work location, and applicable plan documents. Benefits and terms are subject to change. The information above provides a brief summary of our benefit programs. Actual coverage details are governed by the official plan documents, which control in the event of conflict. ViaPath reserves the right to modify or terminate any benefit program at any time.

About the job

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Job type

Full Time

Experience level

Senior

Location requirements

Hiring timezones

United States +/- 0 hours

About ViaPath Technologies

Learn more about ViaPath Technologies and their company culture.

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The journey of Viapath Technologies is a compelling story of transformation, a pivot from a long-standing identity to a new, purpose-driven mission. For decades, the company was known as Global Tel*Link (GTL), a dominant force in the correctional telecommunications industry, primarily connecting incarcerated individuals with their loved ones through phone services. However, the arrival of CEO Deborah H. Alderson in 2018 marked the beginning of a profound evolution. Drawing from her personal experience with an incarcerated family member, Alderson brought a unique and empathetic perspective to the role. She recognized the potential for technology to be more than just a means of communication; it could be a powerful tool for rehabilitation and positive change.

Instead of immediately rebranding, Alderson believed the company first needed to 'earn the right' to a new name by fundamentally shifting its culture and strategic focus. This initiated a multi-year internal transformation dedicated to 'walking the talk'. The company began to look beyond simple phone calls, envisioning a future where technology could actively help break the cycle of incarceration. This vision materialized through the development and deployment of a comprehensive suite of solutions, including secure tablets that provide access to educational programs, vocational training, mental health resources, and reentry services. The mission evolved from connecting calls to creating purposeful connections and fostering genuine opportunities for personal growth. This foundational change, from a telecom provider to a holistic technology partner for rehabilitation, culminated in the rebranding to Viapath Technologies, symbolizing a new path forward for both the company and the individuals it is committed to serving.

Employee benefits

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Dental Insurance

Insurance for dental care services.

Prescription Drug Coverage

Coverage for prescription medications.

Medical Insurance

Comprehensive medical insurance coverage.

Peerfit

Access to a network of fitness studios and gyms.

View ViaPath Technologies's employee benefits
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ViaPath Technologies

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