Key Accounts Coordinator - Refining and Petrochemicals

The primary responsibility will be to ensure exceptional contract performance across the portfolio and serves as the SPOC (Single Point of Contact) taking the lead in bridging the gap between Veolia and our large key customers in the Oil & Gas industry. This is a crucial role that involves close collaboration with key stakeholders both internally and externally, including account contacts, Key Account Managers, product management, and technology teams across Veolia.

Key Characteristics

• Technical knowledge of water treatment processes, technologies, and refining industry

• Strong business acumen and understanding of financial impacts/ROI

• Strategic thinking and ability to align solutions with organizational goals

• Executive presence and polished communication skills for C-level interactions

• Experience in complex, long-term enterprise sales cycles

• Ability to build and maintain high-level relationships

• Strong negotiation skills for large-scale contracts

• Industry credibility and proven track record of major account wins

• Understanding of sustainability and environmental compliance issues

• Project management capabilities for coordinating multiple stakeholders

• Consultative selling approach focused on business outcomes rather than just technical specifications

• Ability to translate technical concepts into business value propositions that resonate with executives.

Duties & Responsibilities

• Coordinate closely with the Veolia Key Account Manager to oversee all Account activities.

• Continuously monitor and optimise contract performance down to the plant level.

• Manage large cross P&L contracts for one of our O&G key accounts.

• Lead customer adoption of NPI’s with identified key customers.

• Develop a comprehensive understanding of our customers needs and how Veolia can provide tailored solutions to address them effectively.

• Lead the charge in driving the adoption of our innovative InSight platform throughout customer locations, revolutionizing the way we digitize our operations.

• Identify opportunities for automation improvements and work closely with local teams to implement them.

• Conduct quarterly business reviews and KPI review meetings with key customer decision-makers at the corporate level, ensuring their utmost satisfaction and addressing any water treatment-related issues promptly.

• Serve as a global water champion for our customers within Veolia, representing their interests and needs within our organization.

• Maintain a project tracker and provide regular updates to internal and external stakeholders.

• Facilitate proposal requests for new plant installations, showcasing our expertise and capabilities.

Knowledge, Skills & Abilities

• Knowledge of water and/or process treatment products, services, technologies, and applications portfolio

• Knowledge experience in the markets, processes, and equipment related to the Refining industry will be highly beneficial

• Align strategy with execution, possess strong influencing skills across business functions, and thrive in a matrix environment

• A clear thinker, an excellent listener, externally focused, and a problem-solver.

• Collaboration is key, able to work across functions and organizational boundaries to quickly mobilize stakeholders.

Education and Experience Required:

• Bachelors Degree in Engineering, Biology, or Chemistry from an accredited college or university

• 10+ years Technical Water or Process Treatment experience

Compensation - The salary range is tied to the market for similarly bench-marked roles. The range is not an absolute, but a guide, and offers will be based on the individual candidate’s knowledge, skills, experience, and market conditions, as well as internal peer equity. Depending upon all the preceding considerations for the final selected individual candidate, the offer may be lower or higher than the stated range: $110,000.00-$130,000.00USD annually AND a Sales Incentive Plan (SIP).

At Veolia, we realize diverse teams make smarter decisions, deliver better results, and build stronger
communities. We’re an organization that champions diversity and inclusion at every rung of the ladder
and are proud to be an equal opportunity workplace. Because our people are our greatest assets, we
also offer competitive compensation and benefits that include:

• Medical, Dental, & Vision Insurance Starting Day 1!
• Life Insurance
• Paid Time Off
• Paid Holidays
• Parental Leave
• 401(k) Plan - 3% default contribution plus matching!
• Flexible Spending & Health Saving Accounts
• AD&D Insurance
• Disability Insurance
• Tuition Reimbursement

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this
posting. The Company reserves the right to modify this information at any time, subject to applicable

law.

****Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not
sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity****

Veolia does not accept unsolicited resumes from external recruiting firms. All vendors must have a
current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and
candidate profiles will be deemed the property of the company and no fee will be due.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.