Functional and Business Analyst (Bilingual ES/EN)

Work Mode:Remote (Colombia/LATAM) · Full-time
Languages:Bilingual Spanish / English (B2 minimum; C1 preferred)
Start:Immediate

Turn business need intoclear requirements,user stories, andFigma prototypesthat the engineering team can execute. You will collaborate with clients and internal teamsin Spanish and English, and supportpre‑sales(demos, scoping, estimates).

Responsibilities

• Lead clientdiscovery(interviews, workshops, process mapping) and document findings.
• Writeuser stories,acceptance criteria (Given/When/Then), use cases, andPRD/SRS.
• Designwireframes and interactive prototypesinFigmafor validation.
• Definescope and prioritizationand maintain thebacklog.
• Pre‑sales support:prepare demos/POCs, do high‑level estimates (t‑shirt sizing/story points), and contribute toproposals/SoW.
• Collaborate with Tech Lead, QA, and PM to ensurefeasibility, traceability, and handoff quality.
• Communicate, present, and document in ES/EN(meetings, notes, PRDs, prototypes).

Nice to Have

• Experience inB2B SaaS, integrations (Zoho, Azure, CRM/CPaaS).
• Product analytics exposure.
• Familiarity withZoho Projects/CRM/DeskorZoho Creator.

Tooling

Figma/FigJam, Miro, Jira or Zoho Projects, Confluence/Notion, basic Postman, diagrams.net, etc.

• 3–5 yearsasFunctional Analyst / Business Analystin custom software or consulting.
• Portfolio or samples showingFigma prototypesand functional deliverables (PRD/SRS).
• Hands‑on experience writinguser storiesandBDD acceptance criteria.
• Process modelingand functional understanding ofAPIs.
• Client‑facing communication and workshop facilitation.
• Bilingual ES/EN (B2; C1 preferred)— able tolead sessions, document, and presentin both languages.

• Contract:Employee.
• Compensation:Competitive, based on experience (include salary expectation).
• Benefits:remote work, flexible hours, learning path in AI/Zoho, career growth.