Senior IT Technical Analyst

Vecima Networks is leading the global evolution to the multi-gigabit, content-rich networks of the future. Our talented people deliver future-ready software, services, and integrated platforms that power broadband and video streaming networks, monitor and manage transportation, and transform experiences in homes, businesses, and everywhere people connect.

We help our customers evolve their networks with cloud-based solutions that deliver ground-breaking speed, superior video quality, and exciting new services to their subscribers. There is power in connectivity – it enables people, businesses, and communities to grow and thrive. Learn more at vecima.com.

Position Summary:

The Senior IT Technical Analyst (Windows & Cloud) is part of a team responsible for ensuring the stable operation of the organization’s server infrastructure, including hardware (rack servers and storage arrays), software (Microsoft Windows, Linux, and VMWare), and cloud-based services. Additionally, the team manages the organization's collaboration and productivity tools, email security, anti-virus measures, and hardware/system monitoring.

Duties include (but are not limited to):

• Support and manage all Server and Storage infrastructure following best practice standards.
• Oversee all aspects of server management, including installation, configuration, administration, maintenance, documentation, performance, security management, and disaster recovery.
• Manage and administer cloud resources to ensure uptime, security, and scalability, with a focus on Microsoft Azure and Entra.
• Implement and enforce cloud security policies, controls, and compliance requirements.
• Responsible for the day-to-day administration of the Information Security Management System (ISMS).
• Serve as the escalation point for lower-tier analysts.
• Create system documentation during implementation and maintain it as system changes occur.
• Conduct research and provide recommendations on server hardware, storage infrastructure, services, and standards to support technology solutions for the organization.
• Stay informed about emerging technologies in cloud computing, security threats, advisories, relevant patches, and upgrades related to server and storage infrastructure.
• Plan and coordinate system utilization, reporting, maintenance, growth analysis, and capacity planning for the storage infrastructure.
• Utilize and manage security tools such as EDR software, intrusion prevention and detection systems, vulnerability assessment software, and SIEM.
• Configure and maintain the IT help desk system and IT monitoring and configuration tools.
• Provide input into the departmental budget for IT.
• Work in a 24/7 environment and participate in on-call rotation as needed.

Position Requirements:

• A minimum of 5 years of experience with enterprise infrastructure in a medium or large organization.
• A 2-year diploma from a recognized institution in Information Technology or an equivalent combination of recent and relevant education, training, and experience.
• Current certifications such as VCP, MCSE, CCNA, CompTIA Server+, CompTIA Network+, and Linux+ are advantageous.
• Proficiency in the administration and use of Microsoft Windows, Microsoft Active Directory, Entra, Azure, Microsoft 365, Ubuntu Linux, and VMWare ESXi.
• Understanding of the operations of an IT help desk and the creation of system documentation.
• Effective communication skills to explain complex security concepts to non-technical stakeholders.
• Ability to analyze and interpret security data to identify trends and potential threats.

At Vecima, everyone contributes and makes an impact. We foster an open, caring, and innovative work environment where creativity and communication thrive. We always strive to be our best and recognize achievements and wins that fuel individual and company growth. Together, we create the breakthroughs that lead the industry forward.

Vecima offers a competitive compensation and benefits package and strives to provide a challenging work environment that can foster skill development and personal career growth for all employees.

We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, or any other legally protected status.

We are fueled by the innovation, leadership, and passion of today’s top talent. If you are looking for a challenging and rewarding career as a Senior IT Technical Analyst, we want to hear from you!

Apply now!