ValonVA

Mortgage Hazard Insurance Specialist

Valon is revolutionizing the mortgage servicing industry by empowering homeowners through innovative technology and dedicated support.

Valon

Employee count: 201-500

Salary: 46k-54k USD

United States only

About the Company

Valon’s mission is to empower every homeowner. We believe the journey of home ownership starts when you get your keys, but lasts far beyond. We’re creating a world where home ownership comes with ease, security, and financial know-how. Our growing team of engineers, operators, product enthusiasts, and experienced servicing professionals are leveraging technology to fundamentally improve the homeownership experience. Through mortgage servicing—the process of paying off one’s mortgage—Valon is taking the first step in transforming the industry one homeowner, and lender, at a time.

Escrow at Valon

Escrow administration manages all aspects of homeowner escrow obligations which include Tax, PMI, Property Insurance and accurate Escrow Analysis. We are passionate and critical thinkers that navigate multiple facets of the escrow sector of a fast-growing technology and operations-focused business line. In addition to ensuring escrow accounts are accurate we also monitor the work of our outsourced vendors and remain committed to meeting all GSE requirements.

About the Role

The Mortgage Hazard Insurance Specialist is responsible for monitoring, verifying, and maintaining accurate property insurance coverage on mortgaged properties. This role ensures all hazard insurance policies meet investor and regulatory requirements, helps manage risk to the servicing portfolio, and provides excellent customer service to borrowers, insurance agents, and internal departments.

Responsibilities

  • Monitor insurance coverage on all properties within the mortgage portfolio to ensure compliance with investor guidelines (e.g., Fannie Mae, Freddie Mac, FHA, VA).
  • Review and verify hazard insurance documents for completeness, accuracy, and appropriate coverage amounts.
  • Track and process insurance renewals, cancellations, and reinstatements.
  • Disburse hazard insurance premiums from escrow accounts in a timely manner.
  • Coordinate force-placed insurance when borrower-provided coverage lapses, ensuring compliance with applicable laws.
  • Respond to borrower inquiries regarding insurance coverage, disbursements, and escrow accounts.
  • Work closely with insurance companies, agents, and vendors to resolve discrepancies and update records.
  • Maintain accurate records of insurance policies and track status in the servicing system.
  • Support the escrow analysis process with up-to-date insurance premium data.
  • Collaborate with Loss Draft and Claims departments on insurance claim-related issues.
  • Assist in audits and regulatory reporting as required.

Location

  • Remote

Ideal Background

  • Experience working in a mortgage servicing, property insurance, or escrow-related environment
  • Familiarity with escrow accounts and lender-placed insurance processes
  • Knowledge of servicing systems like Black Knight (MSP), or similar platforms
  • Exposure to investor guidelines from Fannie Mae, Freddie Mac, or FHA/VA
  • Experience communicating with insurance carriers or understanding of insurance declarations and coverages
  • Career interest in compliance, operations, or mortgage servicing

Minimum Qualifications

  • High school diploma or equivalent required
  • At least 1 year of work experience in a professional environment (e.g., customer service, administrative support, insurance, banking, or real estate)
  • Strong attention to detail and organizational skills
  • Proficient with Google Suite
  • Excellent verbal and written communication skills
  • Ability to prioritize tasks and work in a fast-paced environment

What we can offer:

  • Compensation: competitive salary and 401k plan
  • Health well-being: we’ll invest in your physical and mental well-being with comprehensive medical, dental, vision benefits
  • Food meals: in-office snacks and drinks, and Bagel Fridays
  • Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient.
  • Grow together: Company wide orientation for you to successfully onboard and other learning development opportunities including regular review cycles that feature 360 degree feedback
  • Generous time off: 17 days paid time off, sick days, and 11 company holidays
  • Baby bonding time!: 12 weeks off for both birthing and non-birthing parents - fully paid so you can focus your energy on your newest addition
This Base Compensation pay range applies to our New York City located staff and may differ according to location.
New York Base Compensation Pay Range
$45,750$54,080 USD
Throughout the interview process, please remember that emails will only be from valon.com emails. We won't ever be asking for any personally identifiable information during the interview process itself. Please reach out to [email protected] if you have any requests to verify the authenticity of an outreach.
Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time.

About the job

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Posted on

Job type

Full Time

Experience level

Entry-level

Salary

Salary: 46k-54k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Valon

Learn more about Valon and their company culture.

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Valon is a residential mortgage servicer, lender, and insurance agency dedicated to empowering every homeowner. Founded in 2019, our mission is to create a world where home ownership comes with ease, security, and financial know-how. We realize that the journey of homeownership is not just about securing a mortgage, but also about maintaining financial well-being over time. At Valon, we believe the experience of being a homeowner should be enhanced with innovative solutions that make managing a mortgage straightforward and efficient.

We are transforming the mortgage servicing landscape through a modern, cloud-based platform designed to improve the homeowner experience. Our technology integrates multiple aspects of mortgage servicing—from application to management—into one cohesive experience that reduces costs and simplifies processes. By leveraging data and artificial intelligence, Valon ensures that homeowners have access to real-time information regarding their mortgage status and options, empowering them to make informed decisions regarding their finances. With our commitment to compliance and customer satisfaction, along with an established support framework, Valon is poised to be a leader in the residential mortgage space. We are consistently improving our services to ensure that all homeowners receive the support they need, emphasizing transparency and accessibility every step of the way.

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Valon hiring Mortgage Hazard Insurance Specialist • Remote (Work from Home) | Himalayas