Technical Support Representative

VALD is a global leader in musculoskeletal (MSK) health technology, founded in 2015 in Brisbane, Australia. The company originated from a world-first research collaboration with the Queensland University of Technology, aiming to make lab-based technology accessible to practitioners worldwide. VALD develops human measurement technologies and testing systems designed for screening, monitoring, and rehabilitating musculoskeletal conditions. Their comprehensive suite of products provides objective measurement tools, digital health systems, and insights from proprietary datasets to support health and performance professionals. These systems are utilized across various disciplines, including strength and conditioning, physical therapy, physiotherapy, podiatry, and exercise physiology, offering unparalleled insight into musculoskeletal and neural performance.

Driven by a multidisciplinary team of sports scientists, researchers, clinicians, designers, developers, and engineers, VALD adopts a client-centric approach to create solutions for real-world problems faced by MSK professionals. The company's technology helps practitioners objectively measure and monitor strength, balance, range of motion, and other movement data for analyzing neuromuscular performance. This enables clinicians to better manage their patients, athletes, or other clients and improve their outcomes. VALD's product suite includes well-known systems such as the ForceFrame Strength Testing System, ForceDecks Dual Force Plate System, HumanTrak Movement Analysis System, TeleHab Exercise Prescription Platform, and the NordBord Hamstring Testing System. These tools, previously often confined to laboratories, are now accessible to a broader range of practitioners, from elite sports teams to local physiotherapy clinics and hospitals. VALD serves over 8,000 organizations, with more than 140,000 practitioners and over 2 million patients and athletes across more than 130 countries. The company has grown to a team of over 200 employees in 30 countries, with offices in the US, UK, France, and South Africa, in addition to its headquarters in Brisbane.