Vail Health hiring Follow-Up Specialist • Remote (Work from Home) | Himalayas
Vail HealthVH

Follow-Up Specialist

Vail Health is a nonprofit community health care system located in Colorado, dedicated to compassionate care and exceptional medical services.

Vail Health

Employee count: 1001-5000

Salary: 44k-53k USD

United States only

Vail Health has become the world’s most advanced mountain healthcare system. Vail Health consists of an updated 520,000-square-foot, 56-bed hospital. This state-of-the-art facility provides exceptional care to all of our patients, with the most beautiful views in the area, located centrally in Vail. Learn more about Vail Health here.

Some roles may be based outside of our Colorado office (remote-only positions). Roles based outside of our primary office can sit in any of the following states: AZ, CO, CT, DC, FL, GA, ID, IL, KS, MA, MD, MI, MN, NC, NJ, OH, OR, PA, SC, TN, TX, UT, VA, WA, and WI. Please only apply if you are able to live and work primarily in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift.

About the opportunity:

Responsible for collection activities including but not limited to insurance follow-up, resolving denials rejections, submitting re-bills, re-submit claims, and file appeals. Assists with resolving unpaid self-pay and patient residual accounts. As needed, acts as the back-up for the billing function, posts charges and submits insurance claims. Completes required reports and assists with special projects as assigned. Backs up other front office positions as needed.

What you will do:

  1. Performs claims follow-up by working aging and denials.
  2. Applies knowledge of insurance contracts and medical procedure reimbursement.
  3. Coordinates resubmission of claims when necessary.
  4. Submits appeals with supporting documentation when warranted.
  5. Identifies denial trends and works with management and payers to resolve issues.
  6. Contributes to team effort to meet collection goals and reduce A/R days.
  7. Investigates insurance overpayments and submits refund requests to department manager.
  8. Exhibits strong problem solving and research skills to ensure solutions are found.
  9. Completes required reports and assist with special projects as assigned.
  10. On an as needed basis will assist and back-up other front office staff positions.
  11. Role models the principles of a Just Culture and Organizational Values.
  12. Perform other duties as assigned. Must be HIPAA compliant.
This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.

What you will need:

Experience:

  • One year healthcare experience OR One year accounts receivable experience required

License(s):

  • N/A

Certification(s):

  • N/A

Computer / Typing:

  • Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.
Must have working knowledge of the English language, including reading, writing, and speaking English.

Education:

  • Bachelors Degree preferred

Application Close Date: Will be accepting applications on an ongoing basis.

Benefits at Vail Health (Full and Part Time) Include:

  • Competitive Wages Family Benefits:
    • Competitive wages
    • Parental leave (4 weeks paid)
    • Housing programs
    • Childcare reimbursement
  • Comprehensive Health Benefits:
    • Medical
    • Dental
    • Vision
  • Educational Programs:
    • Tuition Assistance
    • Existing Student Loan Repayment
    • Specialty Certification Reimbursement
    • Annual Supplemental Educational Funds
  • Paid Time Off:
    • Up to five weeks in your first year of employment and continues to grow each year.
  • Retirement Supplemental Insurance:
    • 403(b) Retirement plan with immediate matching
    • Life insurance
    • Short and long-term disability
  • Recreation Benefits, Wellness More:
    • Up to $1,000 annual wellbeing reimbursement
    • Recreation discounts
    • Pet insurance

Pay is based upon relevant education and experience per hour.

Hourly Pay:
$21.32$25.40 USD

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Entry-level

Salary

Salary: 44k-53k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Vail Health

Learn more about Vail Health and their company culture.

View company profile

Vail Health, formerly known as Vail Valley Medical Center, is a nonprofit community health care system serving patients and guests from around the world. Locally operated and governed by a volunteer board of directors, Vail Health is dedicated to providing exceptional care to the communities in Eagle and Summit counties. The organization comprises a 56-bed hospital, which is accredited by the Joint Commission and has a 24/7 emergency department recognized as a Level III Trauma Center. This facility offers essential services such as urgent care clinics, cancer care, cardiovascular services, surgery, and more.

In addition to its core services, Vail Health supports a variety of specialized programs, including Howard Head Sports Medicine, known for providing high-quality physical therapy services across multiple locations. The Shaw Cancer Center and Sonnenalp Breast Center represent Vail Health's commitment to oncology and women's health, offering comprehensive cancer treatment options in the region. With over 1,800 employees, Vail Health prides itself on being a vital health resource that continually seeks to innovate and adapt its services to better meet the health needs of its diverse patient population.

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Vail Health

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