UNO

Through groundbreaking technology, we are revolutionizing online mortgage broking at uno Home Loans. Founded in 2016 by Vincent Turner, a seasoned entrepreneur in the financial services sector, uno Home Loans set out to reimagine how mortgage broking could work. Turner, who had previously designed and built software used by over 90% of Australian banks, envisioned an online platform that would simplify the home loan process. While not the first online mortgage broker, uno was online from day one and invested significantly in iterating its online platform. The company understood that while technology and competitive pricing were important, customers also craved expert help and exceptional service when navigating home loans.

Initially, the company focused on competing in areas like price, technology, and ease of use. However, by late 2020, it became apparent that these aspects were becoming standard in the industry. Recognizing that all mortgage brokers essentially deal with the same lenders and that the idea of one broker having access to significantly better pricing is largely a falsehood, uno decided to shift its strategy. The new focus became delivering what they termed "Epic Service." This commitment to service, combined with their robust technology, aims to streamline the entire process of obtaining and managing a home loan. uno Home Loans recently launched an AI-powered initiative to further enhance efficiency by automating document collection and matching, freeing up brokers to concentrate on client-facing activities. This technology is designed for progressive learning, improving over time as it processes more applications and data. The company's loanScore technology is notably the only mortgage technology to have received a Good Design Award, underscoring their commitment to innovation and user experience.