Credentialing & Resource Management Associate

Make a difference here.

No third-party candidates will be considered

What You'll Do:

• Serve as the main point of contact for credentialing inquiries.
• Maintain and update certifications, licenses, and training records.
• Track compliance, conduct audits, and prepare credentialing reports.
• Ensure credentialing aligns with HR, Legal, and Compliance standards.
• Maintain accurate skills and resource database.
• Support onboarding by verifying credentials for new hires and contractors.
• Provide updates on resource availability, skill levels, and certifications.
• Assist with resource allocation, scheduling, and project staffing needs.
• Support bench management by tracking consultant availability and deployment.
• Work closely with consultants during 1:1s to discuss career development, skills growth, and training needs.
• Support a team of consultants with staffing coordination and project alignment.
• Help manage short-term staffing needs and resolve resource conflicts.
• Generate reports on resource utilization, capacity, and compliance.
• Identify opportunities to streamline credentialing and resource processes

What You've Done:

• Bachelor’s degree in Arts, Sciences, Business or equivalent.
• Excellent communication, presentation and writing skills
• Experience in credentialing, HR operations, compliance, or resource management preferred.
• Strong organization, communication, and data-management skills.
• Ability to work in a fast-paced, detail driven environment.
• Experience tracking and analyzing resource loads per project
• Proficiency using software applications for project and portfolio management
• Expertise in developing and maintaining an inventory of projects indicating timing, probability and resource needs
• Experience in creating and maintaining a bench report to project the number of unallocated resources by week, discounted according to project probability
• Experience visualizing dependence on contractors and recruiting in total staff counts, and visualizing usage by title, major skill groups, etc.
• Experience with desktop tools such as Excel
• Understanding of consulting organizations and business processes
• Confidence documenting meeting results, action items; and producing periodic reports
• Steady in the face of multiple inputs and deadlines
• Some knowledge of IT/software applications
• Enthusiasm and positive energy

What We Offer:

• 401(k), including an employer match of 100% of the first 3% contributed and 50% of the next 2% contributed
• Medical, Dental, and Vision Insurance (available on the 1st day of the month following your first day of employment)
• Group Term Life, Short-Term Disability, Long-Term Disability
• Voluntary Life, Hospital Indemnity, Accident, and/or Critical Illness
• Participation in the Discretionary Time Off (DTO) Program
• 11 Paid Holidays Annually