The Clinical Customer Experience Specialist is a new role within TympaHealth that is key to enabling the Company to expand and for our customers to grow their ear and hearing health services. In this role, you will guide our customers from onboarding through training to successful utilisation of our services.
Requirements
- Minimum 2 years experience
- Proven experience in delivering effective training to healthcare or clinical teams
- Excellent relationship building skills, whether over the phone, online or in-person
Benefits
- 25 days holiday
- Birthday Holiday and Christmas Holiday (three additional days)
- 5% Company & Employee Pension Scheme Contributions
- Life Assurance Scheme (four times salary)
- Car Allowance
- Remote working
- Remote GP and Medical Second Opinion Services
- Mental Health Support
- Physiotherapy (eight sessions per year)
- Life, Money and Wellbeing Support
- 360 Wellbeing Score, Insights and Calendar
- Financial and Legal Support
- 1-2-1 Lifestyle Coaching
- Savings and Discounts
- Perkbox
