Endpoint Engineer L3

We are seeking an Endpoint Engineer L3 to join our team at Twilio. The role involves designing, developing, and implementing endpoint management solutions while ensuring compliance and security. The ideal candidate will have 5+ years of experience in endpoint support, management, or engineering roles and extensive hands-on experience with endpoint management technologies such as AWS Workspaces, Workspace ONE, and Kandji.

Requirements

• 5+ years of experience in endpoint support, management, or engineering roles
• Extensive hands-on experience with endpoint management technologies such as AWS Workspaces, Workspace ONE, and Kandji
• Strong understanding of compliance standards and experience in designing governance and security solutions for endpoint devices
• Proficiency in scripting languages such as PowerShell, Python, or Bash, with a focus on automation and process improvement
• Ability to design and develop endpoint management solutions that align with business needs and enhance user experience
• Experience with Mobile OS versions such as iOS, Android
• Proven skills in troubleshooting complex endpoint and mobile device management issues
• Experience in supporting and leading projects, especially related to compliance and security initiatives
• Apple ACSP
• Apple ACIT
• Proven experience in designing, developing, and implementing endpoint solutions with a focus on compliance, governance, and security
• Understanding of DevOps methodologies to incorporate continuous integration and deployment (CI/CD) in endpoint management
• Experience with automation tools and frameworks, and a strong focus on operational efficiency
• Ability to work effectively with cross-functional teams in a dynamic environment
• Microsoft Certified: Endpoint Administrator Associate or similar
• Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900) or similar

Benefits

• Competitive salary and benefits package
• Opportunity to work with a remote-first company
• Flexible working hours and remote work options
• Opportunity to work on challenging projects and make a global impact
• Access to professional development opportunities and training
• Diverse and inclusive company culture
• Volunteering and donation support
• Equal opportunity employer