TucowsTU

Technical Project Manager

Making the Internet better since 1993. We are Hover, Ting Internet, OpenSRS, Enom and more.

Tucows

Employee count: 501-1000

Salary: 88k-98k USD

Canada only

Wavelo is a SaaS business on a mission to make telecoms a breeze.

We provide flexible software that modernizes how communication service providers (CSPs) do business, helping them drive more value, focus on customer experience, and scale their operations faster.

What's New at Tucows

As part of Tucows (NASDAQ:TCX, TSX:TC)—one of the world’s largest Internet services companies—Wavelo is backed by outstanding resources and talent. We embrace a people-first philosophy that is rooted in respect, trust, and flexibility. We believe that whatever works for our employees is what works best for us. It’s also why the majority of our roles are remote-first, meaning you can work from anywhere you can connect to the Internet!

The work we do genuinely changes lives. If this sounds exciting, we’d love to hear from you!

About the Role

Wavelo is transforming connectivity by building modern, flexible, and API-driven software solutions for Communication Service Providers (CSPs), ISPs, and TelCos. As part of our Delivery Operations team, you’ll be helping to scale our platform and services for both new and existing clients.

We are seeking a seasoned Technical Project Manager to lead the execution of complex, high-impact projects across our internal teams and external customers. You will be at the forefront of onboarding new clients, managing technical implementations, and ensuring seamless coordination across engineering, product, and business teams. This role is critical to our mission of delivering scalable, agile software solutions.

This is a remote opportunity for those in Canada.

Responsibilities

  • Lead cross-functional teams in the execution of strategic and technical projects, including client onboarding, integrations, migrations, and platform deployments.
  • Manage end-to-end project lifecycles across multiple Statements of Work (SOWs), ensuring quality, scope, timeline, and budget adherence.
  • Serve as the primary point of contact for clients and internal stakeholders throughout the project lifecycle.
  • Collaborate intuitively with engineering, product, and business teams to ensure alignment and transparency.
  • Drive Agile practices, including sprint planning, retrospectives, and daily stand-ups, ensuring iterative delivery and continuous improvement.
  • Identify, manage, and communicate project risks and dependencies.
  • Track and report on project progress, KPIs, and resource utilization using project management tools and dashboards.

Qualifications

  • 6+ years of project or program management experience, preferably in the SaaS, IT, CSP, TelCo, or ISP industries.
  • Strong technical background and ability to communicate effectively with engineering and product teams.
  • Proven experience leading external client-facing projects and managing stakeholders at all levels.
  • Certified Scrum Master (CSM) certification is required.
  • Bachelor’s degree in Business, Computer Science, Engineering, or related field.
  • Exceptional communication, collaboration, and leadership skills.
  • Comfortable working in a fast-paced, agile, and remote-first environment.

Nice to Have

  • Experience working with API-driven platforms or BSS/OSS solutions.
  • Familiarity with tools like JIRA, Confluence, and modern project tracking/reporting tools.
  • Understanding of Agile frameworks (e.g., SAFe, Scrum@Scale).
  • Project Management Professional (PMP)

​​The base salary range for this position is $87,750 to $97,500. Range shown in $CAD for Canadian residents. Other countries will differ. Range may vary on a number of factors including, but not limited to: location, experience and qualifications. Tucows believes in a total rewards offering that includes fair compensation and generous benefits

Want to know more about what we stand for? At Wavelo and Tucows we care about protecting the open Internet, narrowing the digital divide, and supporting fairness and equality.

We also know that diversity drives innovation. We are committed to inclusion across race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. We celebrate multiple approaches and diverse points of view.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

Tucows and its subsidiaries participate in the E-verify program for all US employees.

Learn more about Tucows, our businesses, culture and employee benefits on our site here.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Mid-level
Manager

Salary

Salary: 88k-98k USD

Location requirements

Hiring timezones

Canada +/- 0 hours

About Tucows

Learn more about Tucows and their company culture.

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Making the Internet better since 1993. We are Hover, Ting Internet, OpenSRS, Enom and more. #JoinTheHerd.

We do a lot, but at our core, we're in the business of keeping people connected and keeping the Internet open.

As the second-largest domain registrar in the world by volume (OpenSRS, Enom, EPAG, Ascio and Hover), we help people find their place online.

As Ting Internet, we bring Crazy Fast Fiber InternetⓇ to communities across the U.S, helping them unlock the power of the Internet.

As a Mobile Services Enabler (MSE), we force big networks to compete and innovate.

It’s pronounced two-cows, btw.

We really, really like the Open Internet

Everything we build, make and do is on the Internet but that’s not the only reason we think the Internet is important.

Our story

Tucows started in 1993 by changing not just how people connected to the Internet but also who could get online.

We continue to push for change at every level of the Internet. Collectively, we manage tens of millions of domain names from .com to .xyz and work with tens of thousands of resellers (OpenSRS, Enom, EPAG). We eliminate all the ugliness from buying and owning your domain and email (Hover).

We changed what people expect from mobile phone service (Ting Mobile). We’re changing the way entire cities connect to and think about the Internet as we build and light true fiber to the premises networks across North America (Ting Internet).

We’re a collection of scrappy, stable, little, big brands. Together, we’re an overnight success story 25 years in the making and we’re a long way from finished.

Employee benefits

Learn about the employee benefits and perks provided at Tucows.

View benefits

Generous vacation

Plan for your vacation early! All employees start with three weeks of vacation and plenty of personal days.

Equity benefits

We share the wealth with options on our ever-improving stock position and other opportunities to invest in your work.

Family first

We offer maternity, paternity, and adoption leave for new parents to make sure you have time for the newest member of your herd.

Future planning

We match up to a certain amount of employee RRSP/401k contributions yearly to help ensure a brighter and financially secure future for all.

View Tucows's employee benefits
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