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Regular or Temporary:
RegularLanguage Fluency: English (Required)
Work Shift:
1st shift (United States of America)Please review the following job description:
Perform mortgage loan re-verification requirements in adherence to investor/insurer guidelines and Transaction Risk Monitoring procedures. Work independently in a team environment, and ensure assignments are started and completed timely. Perform verbal requests and follow-up in a professional manner.ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Electronically order reverification of information from a mortgage loan file, including a credit report, tax transcript and/or field review.
2. Request reverification of information from a mortgage loan file, including employment, assets, occupancy, etc., via written, fax, electronic and phone methods.
3. Ensure reverification scope and activities adhere to investor/insurer (Fannie Mae, Freddie Mac, FHA, VA, USDA RD) guidelines and Transaction Risk Monitoring procedures.
4. Process all reverification orders/requests/evaluations correctly and timely. Monitor open reverification status and follow-up appropriately.
5. Evaluate reverification responses to determine if acceptable or identify a possible loan file discrepancy.
6. Update all tracking system data fields properly, including detailed evaluation findings and conclusion.
7. Elevate reverification questions and discrepancies as needed for precision.
8. Save all reverification artifacts to the defined repository.
9. Responsible for keeping documented procedures and process steps accurate.
10. Reconcile third party bills to orders placed.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Three years of mortgage experience in processing, closing, underwriting, quality control, compliance, credit review and/or servicing.
2. Knowledgeable of mortgage loan documents (conventional, portfolio, FHA, VA, USDA RD, Bond, etc.).
3. Possess strong written and verbal skills communicating with teammates and external service providers.
4. Manage workload and meet deadlines with minimal supervision and accurate results.
5. Attention to detail to produce high-quality work.
6. Excellent time management skills.
7. Able to easily adapt to changing priorities, processes and/or tools.
Preferred Qualifications:
1. User of Truist mortgage systems: Empower, Lending Space, ADM, MSP/Fidelity.
2. Knowledge of Retail and/or Correspondent operations for Truist mortgage.
3. Experience with third party mortgage applications, such as credit reporting bureaus, tax transcript providers, the Work Number, etc.
4. Proficient computer skills (Microsoft Word, Excel, Outlook, RightFax, Avaya OneX, etc.)
5. Detailed in defining and documenting procedures and process steps.
6. Bachelor's degree or equivalent experience and/or training for job.
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.
