Director of Operations

The Director of Operations will support day-to-day operations, oversee program applications, and manage client relations for Troon facilities. This remote position requires leadership, communication, and problem-solving skills, with a bachelor's degree in Business Administration and 3-5 years of experience in property, hotel, or club management.

Requirements

• Plans and execute initiatives and programs that support business objectives.
• Coordinates communication between Troon and Owner(s).
• Manages contractual obligations between Troon and client.
• Manages key employee staffing and organization.
• Implements key companywide change initiatives to drive shared vision and culture.
• Recommends and implements strategic changes in operations.
• Oversees operations budget to ensure compliance with organizational expenditure requirements.
• Provides assistance with new business development opportunities.
• Conducts property reviews.
• Implements Troon quality standards and best practices to ensure profitability.
• Conducts training of key personnel in Troon operations quality standards.
• Attends staff meetings.
• Recruits and onboards leadership personnel.
• Other duties as assigned or requested.

Benefits

• Healthcare Benefits – Medical, Dental, and Vision coverage.
• Retirement Benefits – 401(k) with employer match (19 years of age and older).
• Time Off – Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria.