Philippines onlyManage Member enquiries, concerns, and complaints, and provide timely and effective resolutions. Ensure compliance with company policies and regulatory requirements.
Requirements
- Experience in customer service, complaint handling, and conflict resolution
- Sound understanding of AVC Membership rules, governance documents, and Exchange Company guidelines
- Excellent verbal and written communication skills
- Strong problem-solving, judgement, and negotiation abilities
- High attention to detail with the ability to maintain accurate documentation
- Effective time management and ability to work independently
- Advanced Microsoft Office skills; minimum typing speed of 65 wpm preferred
- Flexibility to work rotating rosters and attend training as required
- Resilient, positive, team‐focused approach with the ability to work under pressure
Benefits
- Competitive salary and benefits package
- Opportunity to work with a leading vacation ownership and travel membership company
- Inclusive and supportive work environment
- Opportunities for professional growth and development
United States
AU, CA + 7 more