Senior Product Manager

Salary Range: £75,000 - £85,000 per annum

Location: London, UK (Hybrid)

About Us

Transreport is a technology company focusing on improving the passenger experience across multiple transport modes and geographies. As an organisation with its roots in UK Rail, Transreport has developed ground-breaking technologies to improve the health and safety of transport employees and passengers alike, whilst ensuring that the customer experience is central to how transport operators deliver their services.

At Transreport, we develop innovative technology solutions that make travel accessible for all. We are a driven team all with diverse experiences, passionate about our mission to develop technology that positively impacts society by working towards a much more fluid and open travel experience for all.

We are well backed by leading VC organisations globally and we have also won financial awards from the Department of Transport in recognition of the innovation we are bringing to the UK transport sector.

Join us on an exciting journey and become a member of our growing team.

Our culture

Key aspects of our culture here at Transreport:

• Open and transparent, we share knowledge & experience, and encourage everyone to contribute so we can all learn together.
• We actively encouragement and support self-development
• We listen respectfully, ensuring everyone’s opinions are equally heard and carefully considered
• We all work together, collaborating effectively across teams, departments and locations. We strive for best-practice in all we do: treating our clients fairly and communicating transparently across colleagues, associates and business partners.

Transreport Values for Senior Talent

• Innovation and Creativity:

• We value individuals who are not afraid to think outside the box and propose novel solutions to improve the passenger experience. Senior talent should lead by example, fostering an environment where innovative ideas are encouraged and rewarded.

• Collaboration and Teamwork:

• Our success is built on the collective efforts of our team. Senior members must excel in working collaboratively across departments and borders, demonstrating strong leadership in team settings to achieve common goals.

• Customer-Centric Mindset:

• Putting the customer’s experience and needs at the forefront of our decision-making process is crucial. We look for senior talent who have a proven track record of understanding and meeting customer expectations, driving initiatives that enhance customer satisfaction.

• Integrity and Transparency:

• Ethical conduct, honesty, and openness are paramount in all our business dealings. Senior leaders are expected to uphold these principles, ensuring trust and integrity govern their actions and decisions.

• Adaptability and Resilience:

• The ability to adapt to changing market dynamics and overcome challenges is vital. We value senior talent who demonstrate resilience, have the flexibility to navigate uncertainties, and can lead their teams through transformation effectively.

Values Less Aligned with Our Needs

• Individualism Over Team Success:

• While individual achievements are recognised, prioritising personal success over team goals is not in line with our collaborative culture.

• Resistance to Change:

• In a fast-evolving tech landscape, being resistant to change and new technologies can hinder progress and innovation.

• Short-term Thinking:

• We encourage individuals to adopt a strategic mindset, considering the broader implications and consequences of their actions on our organisation’s future trajectory and goals.

• Risk Aversion:

• Being overly cautious and avoiding risks can limit growth and innovation. We seek leaders who are calculated risk-takers, driving progress while managing potential downsides.

• Top-Down Management Style:

• A hierarchical approach to leadership that limits open communication and employee empowerment does not fit our collaborative and inclusive work environment.

Tasks

About the Role

As a member of the team, your main responsibilities will be to:

Product Strategy and Vision:

• Craft a SaaS B2B and B2C – centered products aligned with our ambitious product vision and strategyUse market research, competitive analysis, and customer feedback to guide product decisions.
• Prioritise features based on customer needs and business goals.

Product Planning and Roadmap:

• Working closely with Head of Product develop clear roadmaps with varying fidelity.
• Develop roadmaps that align with the product vision and business strategy.
• Coordinate with cross functional teams to define clear product requirements.
• Collaborate with design and engineering for timely product delivery, balancing scope and quality.

Product Development and Execution:

• Oversee the product development process, from conception to launch.
• Promote agile practices for efficient product development.
• Evaluate product quality, ensuring it aligns with customer expectations.
• Work closely with engineers to ensure user stories and details are of a high standard.

Stakeholder Management:

• Understand user needs externally both in B2B and B2C settings.
• Work closely with everyone when required – such as marketing, industry panels, sales and client operations.
• Build relationships with external stakeholders for feedback and validation.

Product Performance and Optimization:

• Monitor metrics and feedback for product improvement opportunities.
• Lead product updates based on data and customer input.
• Partner with marketing and sales for optimal product positioning.

Requirements

About You

We expect you to have

• Bachelor's in business, computer science, or engineering. Master’s is a plus.
• Proven experience with SaaS software products in a B2C context.
• Demonstrated ability to launch competitive products.
• Strong strategic, analytical, and leadership skills.
• Excellent communication skills with an ability to cater to diverse audiences.
• Customer-first mindset with a drive for creating outstanding user experiences.
• Knowledge of agile development and product management best practices.

Benefits

Employee Benefits/Perks of the Job:

• Private medical insurance for you and your children after the probationary period
• Tech & Cycle Scheme
• Free Flu Jab for you and your family members
• 10 days nonconsecutive sick leave with full payment per annum
• Flexible working hours and fully remote working mode arrangement to promote work-life balance
• Discretionary Bonus (Dependent upon organisational and individual performance)
• Upscaling and training opportunities, assisting you to stay up to date and explore new skills
• A collaborative and inclusive work environment that values diversity and teamwork
• Unique policies that value diversity and inclusion, including volunteering policy so you can pursue external interests
• Opportunities for growth and advance your career within the company, or switch between technologies and projects
• Mentorship program where senior software engineers are paired with other members of the team to provide guidance and support.
• A budget for learning resources, courses, and books to support your continuous learning and growth within the company after the probationary period

Guaranteed Interview Scheme
We are a disability confident employer and welcome applications from disabled candidates. We recognise that some candidates may require reasonable adjustments during the interview process and are committed to making these adjustments where needed.

Our goal is to create an inclusive and accessible workplace for all, and we value your unique perspective. We offer disabled applicants the option of requesting that their application is considered under the terms of our Guaranteed Interview Scheme (GIS). To be invited to interview or assessment under this scheme, you must show

To be invited to interview or assessment under this scheme, you must show

• in your supporting statements that you meet the minimum criteria for the role
• Simply complete the following declaration question when you apply for the job

If you do not wish to apply under the GIS, but do require us to make reasonable adjustments at interview, then please let us know what those adjustments will be.

A request under the Guaranteed Interview Scheme does not guarantee you a job. At interview, the best candidate will be offered the post.

We are committed to ensuring accessibility for all candidates. If you require the job description in an alternative format, please don’t hesitate to reach out to us.