Togetherwork hiring Technical Support Engineer (Remote- US Based) • Remote (Work from Home) | Himalayas
TogetherworkTO

Technical Support Engineer (Remote- US Based)

Togetherwork is a leader in software and payments for member-based organizations, helping them grow, become more efficient, increase revenues, and provide excellent service to their members and constituents. They offer a family of entrepreneurial businesses providing Software-as-a-Service solutions to groups and organizations for management, administration, and payments.

Togetherwork

Employee count: 501-1000

Salary: 65k-70k USD

United States only

We're looking for a technically curious and ambitious Customer Support Engineer (Tier 2) to join our world-class support team within the Togetherwork Association Vertical Solution.

Requirements

  • 1–2 years of Salesforce experience in support, development, or admin roles
  • 1 year of experience in Tier 2 support role
  • Hands-on with declarative tools (Flows, Workflow Rules, Process Builder)
  • Working knowledge of Apex, Triggers, and Lightning Components
  • Strong analytical skills and attention to detail
  • Experience with GitHub/code review, data tools (Workbench, Data Loader)
  • Platform Developer I certification (or willing to obtain within 90 days)
  • Salesforce Administrator certification
  • Strong communication skills and customer-centric mindset

Benefits

  • Employee referral bonus
  • Flexible paid vacation/personal time policy
  • 6 weeks paid parental leave
  • Discretionary bonuses
  • Long term incentives

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Entry-level

Salary

Salary: 65k-70k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Togetherwork

Learn more about Togetherwork and their company culture.

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Togetherwork's customers are communities, groups, and organizations that need efficient ways to manage their operations, engage their members, and grow their revenue. These organizations often face challenges with outdated or disparate systems for tasks like membership management, payment processing, and event coordination. This is why Togetherwork provides a comprehensive suite of integrated software and payments solutions designed to address these specific needs. Our mission is to help these communities thrive, prosper, and grow by offering tools that streamline administration, enhance member engagement, and simplify financial processes.

Many of our customers, from homeowners associations and fraternities/sororities to sports leagues, summer camps, and cultural or educational institutions, struggle with inefficient manual processes or a patchwork of software that doesn't communicate effectively. This can lead to wasted time, lost revenue, and a diminished experience for their members. Togetherwork steps in by bringing together a family of entrepreneurial businesses, each specializing in Software-as-a-Service (SaaS) solutions tailored to these diverse groups. By consolidating these specialized applications and providing a unified approach to technology and operations, we empower our customers to become more efficient, increase their revenues, and provide excellent service to their members and constituents. Our solutions focus on core needs such as growing membership, streamlining operations, enhancing communications, and simplifying payments, all of which are crucial for the success of the communities we serve.

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Togetherwork

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