We're looking for a technically curious and ambitious Customer Support Engineer (Tier 2) to join our world-class support team within the Togetherwork Association Vertical Solution.
Requirements
- 1–2 years of Salesforce experience in support, development, or admin roles
- 1 year of experience in Tier 2 support role
- Hands-on with declarative tools (Flows, Workflow Rules, Process Builder)
- Working knowledge of Apex, Triggers, and Lightning Components
- Strong analytical skills and attention to detail
- Experience with GitHub/code review, data tools (Workbench, Data Loader)
- Platform Developer I certification (or willing to obtain within 90 days)
- Salesforce Administrator certification
- Strong communication skills and customer-centric mindset
Benefits
- Employee referral bonus
- Flexible paid vacation/personal time policy
- 6 weeks paid parental leave
- Discretionary bonuses
- Long term incentives