TimelyCareTI

Senior Product Designer

TimelyCare offers essential virtual health services to higher education institutions, providing 24/7 support for millions of students.

TimelyCare

Employee count: 201-500

Salary: 108k-120k USD

United States only

The Role

TimelyCare has an immediate opening for a dynamic Senior Product Designer with solid interaction and UX design experience to work as an integral part of our Product Design Team!
This role is responsible for building high-quality, user-focused solutions for our telehealth platforms. You will create IA, consume and contribute to the design system, design user flows from low-fidelity wireframes through to high fidelity detailed mock-ups and prototypes.

What You'll Do

  • Work with the product and engineering teams on creative brainstorming, ideation, rapid prototyping, and other problem-solving related to web and mobile experiences across all media.
  • Advocate for our users by offering an experienced design perspective throughout the product development process.
  • Participate in the planning of product releases and provide UX support for the delivery of new functionalities.
  • Use insights gained through research to improve our products and deliver innovative new experiences.
  • Regularly collaborate with designers, researchers, engineers, marketers, and product managers.
  • Manage multiple projects and competing priorities.
  • Translate complicated concepts into clear experiences utilizing existing design system components or creating new components as the need arises.
  • Advocate for end-users in a fast-paced product climate, creating experiences that foster a shared understanding of the user-centric intersection between design, product, and engineering.
  • Mentor less experienced designers and collaborate with design peers to deliver high quality experiences.

What You Bring

  • 7+ years of experience as a product or UX designer on complex projects within high-tech, cross-functional teams.
  • Ability to translate user insights into a compelling design narrative.
  • A well-rounded UX professional who seamlessly integrates business needs, innovation, and strategic design. Experience spans information architecture, design research, synthesis, UI design, wireframing, and UX strategy.
  • Expertise in design software (Figma, Miro, Adobe Creative Suite) and a proven track record of implementing experiences on both mobile and web platforms using Agile methodologies.
  • Deep understanding of the software development life cycle with a balanced knowledge of Agile and traditional project management.
  • Excellent communication skills with the ability to effectively interact with stakeholders at all levels, including executive leadership.
  • A creative problem solver with a strong eye for detail and the ability to see the “big picture”—translating complex concepts into intuitive user experiences.
  • Demonstrated leadership in mentoring design teams, fostering a collaborative design culture, and driving strategic initiatives.
  • Experience with AI-enhanced workflows (e.g., leveraging AI for rapid prototyping or data-driven design insights) is a plus.

Benefits + Perks

  • Paid Company Holidays + No work on your birthday!
  • Flexible PTO + Volunteer Time Off (VTO) as an organization to give back to the community
  • Variable bonus eligibility on a quarterly basis
  • Company-sponsored Health Insurance (Medical, Dental, Vision) + Pet Insurance
  • Company-paid group Life Insurance + Company-paid Short Term Disability
  • Concierge benefit support services
  • 401(k) with employer match
  • Free access to TimelyCare virtual medical and mental health support
  • Mission-Driven Purpose with a Supportive Team Culture
The salary range for this opportunity is $108,000 – $120,000 per year, depending on education and experience. This is the base pay. You will be eligible for a discretionary bonus in addition to the base pay, to be discussed during the interview process.

About the job

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Posted on

Job type

Full Time

Experience level

Senior

Salary

Salary: 108k-120k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About TimelyCare

Learn more about TimelyCare and their company culture.

View company profile

TimelyCare is higher education’s most trusted virtual health and well-being provider, dedicated to fostering student success and improving the health and well-being of campus communities. The platform offers students, faculty, and staff at colleges and universities access to 24/7 mental health support, medical services, and self-care resources. Established in 2017, TimelyCare's mission is to create a healthier campus environment through accessible virtual care that meets the unique needs of higher education communities.

With services growing and evolving over time, TimelyCare now supports over 2.3 million students across more than 400 campuses throughout the United States. The organization champions cultural responsiveness, ensuring its diverse provider network reflects the backgrounds and experiences of the students they serve. TimelyCare is committed to enhancing access to care and addressing the mental health crisis in higher education by empowering students with immediate, on-demand support whenever they need it. By partnering with academic institutions, TimelyCare plays a pivotal role in the academic success and overall well-being of college learners.

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TimelyCare hiring Senior Product Designer • Remote (Work from Home) | Himalayas