The Network Engineer I supports TierPoint’s Cloud, Colocation, and Managed Services Network Operations. This role involves maintaining network environments, troubleshooting performance issues, and supporting network device upgrades. The ideal candidate will possess a strong understanding of networking technologies and communicate effectively with both technical and non-technical audiences.
Requirements
- Maintain managed network environments
- Collaborate with customers to troubleshoot network performance
- Support network device upgrades and configuration
- Participate in disaster recovery planning
- Maintain accurate documentation
- Provide quality customer service
- 2+ years of experience in network design and production support
- 2+ years with at least one major firewall platform
Benefits
- Competitive Compensation
