Workday Functional & Technical SME – Consulting Lead

About Tidal Commerce Inc.

Tidal is an outcome-focused, specialized eCommerce consulting and engineering boutique for B2C & B2B businesses, offering comprehensive solutions from ideation to implementation and management.

• Recognized as a Shopify Plus partner.
• Expertise in headless and composable technologies.
• Diverse B2C and B2B planning and implementation experience and a deep understanding of both markets.
• Integrated onshore and offshore teams in six countries, offering support for round-the-clock productivity.
• Member of Umbrella-Incorporated, a business consulting firm, Tidal provides holistic end-to-end digital transformation solutions with cross-functional expertise in strategy, finance, operations, marketing and technology.

About the role

We are looking for a seasoned Workday Functional and Technical SME to lead end-to-end client engagements, from discovery and solution design through to implementation and go-live. This role is critical in delivering Workday solutions that drive business transformation for our clients. You’ll work across multiple modules, engage with senior stakeholders, and provide expert guidance throughout the project lifecycle.

What you'll do

• Lead discovery sessions and gather business requirements to design fit-for-purpose Workday solutions.
• Act as the functional and technical Workday expert across all phases of the project lifecycle.
• Develop end-to-end solution strategies encompassing configuration, integration, reporting, and security design.
• Oversee implementation efforts, including hands-on configuration and managing client teams or partners.
• Serve as the main point of contact for client stakeholders, providing guidance, best practices, and thought leadership.
• Identify risks and proactively drive resolutions to ensure successful project delivery.
• Mentor junior consultants and contribute to internal capability building.

Qualifications

• 7+ years of Workday experience across functional and technical domains.
• Proven track record of leading multiple Workday implementations end to end (discovery to deployment).
• Expertise in Workday Supply Chain Management and Financials; experience with other modules such as HCM, Payroll, Talent, or Recruiting is a strong plus.
• Strong knowledge of Workday integrations (EIB, Core Connectors, Studio) and reporting.
• Consulting experience with excellent client-facing and communication skills.
• Workday certification(s) highly preferred.
• Ability to work independently in fast-paced, client-driven environments.

Benefits

• Competitive salary and potential for full-time role conversion
• Opportunity to work with a talented and passionate team.
• Continuous learning and professional development opportunities.
• Collaborative and innovative work environment.
• Flexible work arrangements