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ThunderTH

Business Analyst - Salesforce & Amazon Connect

Thunder is a leading Salesforce consulting partner, committed to helping organizations maximize their CRM investments.

Thunder

Employee count: 51-200

United States only

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We are looking for a dedicated Business Analyst to join our Amazon Connect practice. The role will act as a critical bridge between our clients' business needs and the technical implementation of Contact Center as a Service (CCaaS) solutions. The ideal candidate will have 3-5+ years of experience within the Salesforce or AWS ecosystem, preferably with a Salesforce Implementation Partner.

Requirements

  • Requirements Engineering
  • Solution Design Support
  • Project Management
  • Process Improvement
  • Implementation & QA
  • Client Engagement

Benefits

  • Comprehensive Benefits with Sequoia
  • Ownership & Impact
  • Level Up Your Career
  • People-First Flexibility

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Mid-level

Location requirements

United States

Hiring timezones

United States +/- 0 hours

Job categories

Salesforce Business AnalystSalesforce Business Systems AnalystSalesforce AnalystCrm Business AnalystSalesforce Business AnalysisBusiness Analyst

Skills

SalesforceAmazon ConnectAWSCCaaSRequirements EngineeringSolution DesignProject ManagementProcess ImprovementImplementation& QABridges

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About Thunder

Learn more about Thunder and their company culture.

View company profile

Thunder is a trusted Salesforce partner dedicated to helping organizations love Salesforce, forever. Founded by Carter Wigell, one of the first employees at Salesforce, Thunder has built a team of seasoned professionals from across the globe, operating remotely to deliver exceptional Salesforce consulting services.

With a focus on innovative solutions, Thunder provides a range of services, including Salesforce implementation and business consulting, aimed at maximizing the value of CRM investments. Our expertise spans various platforms, such as Sales Cloud, Service Cloud, Marketing Cloud, and more, enabling us to customize solutions that fit the unique needs of each organization. Thunder has quickly become known for its customer-centric approach, earning a 4.9/5 CSAT score on AppExchange and recognition as a top consulting partner for Salesforce.

Claim this profileThunder logoTH

Thunder

Company size

51-200 employees

Founded in

2020

Chief executive officer

Carter Wigell

Markets

Salesforce ConsultingCRM SolutionsCloud ComputingBusiness ConsultingSales Cloud ServicesService Cloud ServicesMarketing Cloud ServicesCustomer Relationship ManagementEnterprise SoftwareProfessional Services

Employees live in

United States
View company profile

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