ThoughtworksTH

Global Mobility Operations Specialist

Thoughtworks is a global technology consultancy focusing on software development and digital transformation, empowering businesses to innovate and adapt through technology.

Thoughtworks

Employee count: 5000+

Romania only

This position is responsible for supporting the organization’s global mobility function, with a primary focus on ensuring compliance with business travel regulations. Key responsibilities include establishing, maintaining, and refining business travel compliance processes to optimize efficiency, accuracy, and overall experience.

Job responsibilities

  • Ensure high-quality customer service delivery in accordance with established Service Level Agreements (SLAs).
  • Results driven approach to execution of processes.
  • Collaborate with other operational departments (e.g., People Support, Payroll, Finance, Travel) to foster alignment and synergy.
  • Provide data and insights to Mobility Center of Expertise (CoE) to inform business strategy and execution.
  • Maintain, update, and monitor internal systems, including pipeline trackers and regional movement boards, to ensure policies and procedures remain current.
  • Initiate service requests with external vendors (e.g., relocation, immigration, tax).
  • Document, report and monitor global mobility matters in the global management trackers (HRIS, spreadsheets, internal systems) including document upload, invoice verification, etc.
  • Prepare any documentation required to enable travel compliance, either internally or through external vendors.
  • Develop and maintain resources for Thoughtworkers, including Global Mobility intranet pages, email templates, and guidance documents.
  • Establish standardized global processes to support scalability, evaluate and recommend process optimization initiatives.

Job qualifications

Technical Skills

  • Minimum of one year of experience with business travel compliance in the European Union (Posted Workers Directive - PWD).
  • Minimum of one year of experience with immigration compliance and logistics in the EU and UK.
  • Competence in using Google Suite and eagerness to learn new tools and skills utilizing data and artificial intelligence.
  • Awareness of industry trends and developments.
  • Desirable: Knowledge of US and other "non-EU” immigration regulations.

Professional Skills

  • Proficiency in English (spoken and written).
  • Ability to work effectively in a diverse and geographically distributed environment.
  • Strong dedication to customer service excellence.
  • Desirable: Proficiency in German.

Other things to know

Learning & Development

There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys.

About Thoughtworks

Thoughtworks is a dynamic and inclusive community of bright and supportive colleagues who are revolutionizing tech. As a leading technology consultancy, we’re pushing boundaries through our purposeful and impactful work. For 30+ years, we’ve delivered extraordinary impact together with our clients by helping them solve complex business problems with technology as the differentiator. Bring your brilliant expertise and commitment for continuous learning to Thoughtworks. Together, let’s be extraordinary.

About the job

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Posted on

Job type

Full Time

Experience level

Mid-level

Location requirements

Hiring timezones

Romania +/- 0 hours

About Thoughtworks

Learn more about Thoughtworks and their company culture.

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Thoughtworks is a pioneering global technology consultancy, founded in 1993, that specializes in software design and delivery, integrating strategy, design, and software engineering to enable our clients to thrive in today's dynamic digital landscape. With over 30 years of experience, we have grown from a small team in Chicago to a leading consultancy with a presence in 19 countries and a workforce of over 10,000 talented individuals known as Thoughtworkers. We focus on harnessing the power of emerging technologies, data, and artificial intelligence to drive business transformation and deliver innovative solutions that create significant value for our clients.

Committed to a culture of diversity, equity, and inclusion, we believe that our strength lies in our differences and our ability to foster an environment where creativity and collaboration thrive. Our values guide us in delivering exceptional results and cultivating a supportive community among our staff and clients. We continuously adapt to the rapid pace of technological change, ensuring that we remain at the forefront of industry advancements. Thoughtworks’ mission is to create extraordinary impact through technology, helping organizations navigate their digital journeys and achieve sustainable growth.

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Thoughtworks hiring Global Mobility Operations Specialist • Remote (Work from Home) | Himalayas