United States onlyAs a Remote Sales Support Representative, you will play a critical role in helping our sales team succeed by providing administrative assistance, coordinating customer communications, and ensuring a seamless sales process. This position offers flexibility in work hours and location, making it ideal for self-motivated professionals who thrive in a dynamic environment.
Key Responsibilities:
Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
Support sales representatives with preparing proposals, quotes, and contracts.
Manage and update CRM records, ensuring all customer interactions and transactions are accurately documented.
Follow up on leads, schedule appointments, and assist in pipeline management.
Prepare sales reports and performance metrics as needed.
Process orders, track shipments, and resolve issues related to order fulfillment.
Collaborate with cross-functional teams, including Marketing, Operations, and Customer Support.
Assist with onboarding new clients and maintaining ongoing customer relationships.
Qualifications:
High school diploma or equivalent (Associate or Bachelor’s degree preferred).
1–2 years of experience in sales support, customer service, or administrative assistance.
Proficiency with CRM systems (e.g., Salesforce, HubSpot) and MS Office or Google Workspace.
Strong communication and organizational skills.
Ability to work independently and manage multiple priorities.
Comfortable working in a remote environment and using online collaboration tools.
Benefits:
Flexible scheduling to support work-life balance.
Remote work with provided equipment and technology stipend.
Professional development opportunities.
Paid time off, holidays, and performance incentives.
Work Hours:
Flexible part-time and full-time shifts available.
