United States onlyReporting to the Tenet Business Systems Manager, the Senior Application Analyst serves as a key resource for the support, enhancement, and optimization of enterprise business applications supporting Accounts Payable, Finance, Human Resources, and Supply Chain departments. This role includes both functional and technical responsibilities, requiring strong collaboration with internal stakeholders and external vendors to ensure reliable, efficient, and secure operations of enterprise systems—primarily Tenet’s Infor Lawson ERP and related applications.
Key Responsibilities
- Act as a functional and technical lead, in the support and continuous improvement of enterprise applications
- Provide daily operational and technical support for assigned business systems, including job monitoring, troubleshooting, and issue resolution
- Maintain application integrations, data interfaces, and batch processing jobs
- Respond to and resolve TenetOne (ServiceNow) support tickets in a timely and customer-focused manner
- Coordinate system changes, upgrades, and patch implementations following change control procedures
- Collaborate with users to gather requirements, identify pain points, and deliver effective technology solutions
- Liaise with vendors for system support, issue resolution, and project coordination
- Identify opportunities for workflow optimization and process improvement to enhance system efficiency and user satisfaction
- Participate in or lead testing activities for updates, enhancements, and integrations
- Provide subject matter expertise and knowledge-sharing with peers and stakeholders
- Serve in on-call rotation and provide after-hours/weekend support when necessary
- Contribute to documentation, knowledgebase articles, and user training efforts
- Other duties as assigned
Required Experience/Skills
- Infor Lawson experience is required (Finance, AP, HR, Supply Chain modules)
- 5–8 years of experience supporting enterprise business applications
- Strong customer service orientation and communication skills
- Ability to work independently, manage competing priorities, and meet deadlines
- Proven analytical, troubleshooting, and problem-solving skills
- Experience coordinating with vendors and cross-functional teams
- Bachelor’s degree in computer science, information systems, or related field preferred; equivalent experience will be considered
Preferred Experience/Skills
- Experience with SAP Business Objects or other enterprise reporting tools
- Familiarity with data integration and interface technologies
- Experience supporting user provisioning, workflow automation, and batch job scheduling
- Ability to manage multiple projects in a dynamic, fast-paced environment
- Mentoring or leadership experience is a plus
Working Conditions
- Normal sedentary office environment
- Frequent use of computers, requiring mental and visual focus
This job description reflects the general nature and level of work expected and is not an exhaustive list of all duties and responsibilities.
Compensation and Benefit Information
Compensation
- Pay: $89,440 - $143, 104 annually. Compensation depends on location, qualifications, and experience.
- Management level positions may be eligible for sign-on and relocation bonuses.
Benefits
The following benefits are available, subject to employment status:
- Medical, dental, vision, disability, life, AD&D and business travel insurance
- Paid time off (vacation & sick leave)
- Discretionary 401k with up to 6% employer match
- 10 paid holidays per year
- Health savings accounts, healthcare & dependent flexible spending accounts
- Employee Assistance program, Employee discount program
- Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance.
- For Colorado employees, paid leave in accordance with Colorado’s Healthy Families and Workplaces Act is available
Tenet Healthcare/USPI complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.
