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TELUSTE

Senior Customer Success Manager

Telus Corporation is a Canadian telecommunications company providing a wide range of products and services including wireless, data, Internet protocol (IP), voice, television, entertainment, video, and is also a major player in health and agriculture technology.

TELUS

Employee count: 5000+

Australia only

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As a Senior Customer Success Manager, you'll manage a portfolio of enterprise-level clients, building strategic C-suite relationships, driving significant revenue growth through upselling, and ensuring maximum value realisation across high-impact accounts.

Requirements

  • Minimum 5+ years in account management, customer success, or enterprise sales
  • Proven track record managing large enterprise contracts and complex multi-stakeholder environments
  • Experience with HR, employee wellbeing, or EAP programs in enterprise settings highly preferred

Benefits

  • Competitive salary package with generous commission scheme
  • 2 dedicated Wellbeing Days annually, plus Volunteer Days to give back through our charitable partnerships
  • Comprehensive insurance coverage including Total Disability and Death Cover
  • Employee Assistance Program (EAP) and access to leading health & wellbeing platforms
  • Flexible work arrangements – work remotely, in-office, or a blend that suits your lifestyle
  • Award-winning Amazing People Performance Development program to accelerate your growth
  • Career mobility across local and global locations and businesses within our 100,000+ team member organization
  • LinkedIn Learning account with unlimited access to thousands of professional courses
  • Six employee-led Diversity & Inclusiveness resource groups with 7,000+ members

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Location requirements

Hiring timezones

Australia +/- 0 hours

About TELUS

Learn more about TELUS and their company culture.

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TELUS Corporation is at the forefront of technological innovation, revolutionizing how Canadians connect, and extending its transformative impact globally. Through groundbreaking advancements in telecommunications, TELUS is not just a service provider but a critical enabler of Canada's digital economy. The company's commitment to building world-leading networks, including extensive 5G and fibre optic infrastructure, empowers businesses and individuals with unparalleled speed and reliability. This technological prowess underpins TELUS's expansion into diverse sectors, most notably health and agriculture. In healthcare, TELUS Health is Canada's largest healthcare IT provider, pioneering digital solutions to make healthcare more accessible and efficient for all Canadians. By leveraging data analytics and digital platforms, TELUS is enhancing patient outcomes and streamlining healthcare delivery. Similarly, TELUS Agriculture & Consumer Goods is one of the world's largest agricultural technology companies, driving innovation from farm to fork to improve food safety, quality, and sustainability on a global scale.

Innovation at TELUS is deeply intertwined with a profound sense of social purpose. The company's 'customers first' philosophy and its dedication to social capitalism are evident in its substantial investments in community initiatives and sustainable practices. TELUS has a long-standing commitment to environmental, social, and governance (ESG) principles, consistently recognized by global indices like the Dow Jones Sustainability North America Index. This dedication extends to fostering a diverse and inclusive workplace, where innovation thrives. By harnessing the power of technology, data, and human ingenuity, TELUS is not only delivering superior products and services but is also addressing some of society's most pressing challenges. From enhancing connectivity in remote areas to developing cutting-edge AI solutions and promoting digital literacy, TELUS is actively shaping a friendlier future, driven by a vision to connect all citizens for good and create remarkable human outcomes.

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TELUS

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