VP of Data & Analytics Products

Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s empower people everywhere to live their healthiest lives.

Summary of Position

Teladoc Health is the global leader in virtual healthcare, providing innovative solutions that enable individuals to access high-quality medical care and support remotely. Our mission is to improve the health and well-being of people everywhere by transforming the healthcare experience.

We are seeking a strategic and visionary Vice President of Data & Analytics Products to lead a critical area of our analytics product portfolio and enterprise analytics practice. In this role, you will drive the design, development, and delivery of a next-generation Healthcare Customer Data Platform (CDP) that powers personalized patient and member experiences. You will champion the use of data, advanced analytics, machine learning (ML), and artificial intelligence (AI) to accelerate marketing automation, inform product strategy, and drive deeper engagement, improved clinical outcomes, and measurable business impact.

Essential Duties and Responsibilities

• Provide strategic leadership in the design, implementation, and operationalization of a Healthcare Customer Data Platform (CDP) that unifies patient and member data, enables advanced segmentation, and powers personalized engagement across digital and clinical touchpoints.

• Oversee the development and deployment of advanced analytics, machine learning models, and AI-driven solutions that enhance patient/member engagement, improve health outcomes, and drive operational efficiency across Teladoc’s suite of services.

• Partner cross-functionally with Product, Marketing, and other key stakeholders to translate business needs into data-driven strategies that fuel product innovation, elevate marketing effectiveness, and optimize member experiences.

• Lead initiatives in marketing automation, applying advanced analytics and AI/ML to optimize campaign performance, personalize customer journeys, and enhance lifecycle management—delivering measurable gains in engagement, retention, and satisfaction.

• Define and execute the analytics product roadmap, aligning with strategic priorities and ensuring seamless integration with Teladoc’s broader data and technology ecosystems.

• Foster a data-driven culture, working closely with executive leadership and cross-functional teams to embed analytics and AI/ML insights into enterprise-wide decision-making.

• Lead, develop, and mentor a high-performing team of data engineers, data scientists, analytics professionals, and ML/AI engineers—driving a culture of innovation, professional growth, and continuous improvement.

• Establish and uphold best practices in data and AI governance, data quality, privacy, and compliance in collaboration with Data Engineering, Legal, IT, and Compliance teams—ensuring adherence to regulatory standards such as HIPAA and GDPR.

• Measure, optimize, and communicate the impact of analytics initiatives, CDP performance, and AI-driven applications—continually refining strategy to maximize business value and outcomes.

• Serve as an analytics evangelist, championing the adoption of data-driven practices, AI/ML solutions, and CDP capabilities across the organization to accelerate innovation and transformation.

Supervisory Responsibilities

Yes

Qualifications Expected for Position

• Bachelor’s degree required; Master’s or advanced degree in Data Science, Statistics, Computer Science, Engineering, Business, or a related discipline preferred.

• 12+ years of progressive experience in analytics, data science, AI/ML, or related fields, including 5+ years in a senior leadership role managing analytics delivery and data-driven product development.

• Demonstrated experience building and scaling a Customer Data Platform (CDP) or similar data-driven platform in healthcare or a related industry, focusing on customer/patient engagement and experience optimization.

• Expertise in designing, developing, and managing scalable data solutions using Snowflake and modern data lake architectures, including MPP data warehouse platforms, to enable efficient analytics and business intelligence capabilities.

• Proven track record implementing and leveraging advanced analytics, machine learning, and AI solutions to deliver tangible business results, specifically around customer/member engagement, marketing automation, and product innovation.

• Expertise in data analytics, predictive modeling, data visualization, and analytics platforms/tools (e.g., Tableau, Power BI, Adobe Analytics, Google Cloud Platform, AWS).

• Strong technical acumen, including familiarity with data architecture, data engineering concepts, and the implementation of AI/ML solutions in cloud environments.

• Exceptional leadership and people management skills, with demonstrated success mentoring and growing high-performing teams.

• Excellent communication and stakeholder engagement capabilities, including the ability to translate complex analytics into actionable insights for diverse business and executive audiences.

• Deep understanding of data privacy regulations and standards relevant to healthcare (e.g., HIPAA, GDPR) and demonstrated experience managing analytics projects within compliant environments.

• Prior experience in healthcare, telemedicine, digital health, or SaaS industries is strongly preferred.

• Passion for using analytics, data-driven insights, and AI/ML to enhance patient/member health outcomes and improve healthcare delivery.

The base salary range for this position is $250,000 - $300,000. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2025. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions.

Teladoc Health will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Why Join Teladoc Health?

A New Category in Healthcare: Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives. 

Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey. 

Make an Impact: In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals. 

Focus on PEOPLE: Teladoc Health has been recognized as a top employer by numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment. 

Diversity and Inclusion:  At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position.  

Growth and Innovation: We’ve already made healthcare yet remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members. 

As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status or pregnancy.

Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health’s Notice of Privacy Practices for U.S. Employees’ Personal information is availableat this link.