Tahzoo

Tahzoo is a digital transformation agency that specializes in customer experience (CX). Founded in 2010 by Brad Heidemann, the company aims to help businesses leverage technology to create more meaningful and personalized interactions with their customers. Tahzoo positions itself as 'Architects for the Experience Age,' emphasizing a holistic approach that combines strategic innovation, experience design, and technological implementation. The company's philosophy is centered on the idea that the quality of customer experience is a significant competitive differentiator in the modern marketplace. Their stated mission is to make millions of people a little happier every day by improving these interactions.

Tahzoo offers a range of services designed to address complex CX challenges for large enterprises, including Fortune 500 and Global 1000 companies. These services encompass personalized engagement strategies, user experience (UX) and user interface (UI) design, content management solutions, system engineering, full-stack development, and data services. The company has a strong focus on MarTech software implementation and integration, and has developed its own intellectual property related to digital transformation. Tahzoo works collaboratively with clients worldwide, employing a team of architects, engineers, developers, marketers, and strategists. Over the years, Tahzoo has expanded its capabilities and global reach, notably through acquisitions such as HintTech in 2015, which significantly increased its size and capacity to deliver end-to-end digital transformation services globally. The company emphasizes not just the implementation of new technologies but also organizational readiness and change management to ensure successful CX initiatives.