Process Analyst

Process Analyst

Department: Risk Core

Employment Type: Full Time

Location: Remote/Kazakhstan

Reporting To: Mennatullah Mustafa

Description

Key Responsibilities

• Gather, analyze, and document business requirements, ensuring clarity and alignment with business objectives.
• Translate requirements into structured technical specifications for development teams.
• Define system workflows and integration schemes to enhance process efficiency along with workflow configuration.
• Optimize and document existing processes, ensuring they are scalable and well-integrated across systems.
• Collaborate with engineering teams to define API interactions, system dependencies, and message flows.
• Support test case development and A/B experiments to validate process changes.
• Ensure seamless communication between business and technical teams, resolving requirement ambiguities.

Skills, Knowledge & Expertise

• 2+ years of experience as a Systems Analyst in a technology-driven environment.
• Strong process decomposition skills and ability to write clear technical specifications.
• Hands-on experience with business rules engines, decision modelling, and workflow configuration.
• Strong analytical skills, with experience mapping workflows, analyzing dependencies, and improving system efficiencies.
• Proficiency in process modeling using UML/BPMN notations.
• Ability to work with engineering teams to define system specifications, process improvements, automation logic and system workflows.
• Experience with API protocols (SOAP/REST/gRPC) and system integrations.
• Familiarity with message brokers (RabbitMQ, Kafka, Google Pub/Sub) for event-driven architectures.
  
  
• Advanced level of English, with strong communication skills.

• Experience in FinTech products, particularly in lending, payments, or risk operations.
• Understanding of database design and SQL for structuring system data flows.
  
  
• Basic programming knowledge for technical feasibility assessments.

Job Benefits

• We offer flexible working hours and trust you to work enough hours to do your job well at times that suit you and your team.
• A working environment that gives you autonomy and responsibility from day one.
• You should be comfortable with the idea that the quality of your work will influence the shape of your career.
• Participation in the company’s employee stock options program.
• Health Insurance