United States onlyCompany Description
Do you have a valid P&C insurance license, a customer-centric mindset and a passion for delivering exceptional customer experiences? Do you enjoy using your excellent communication and listening, problem-solving, and interpersonal skills to identify the best solutions for your customers? Are you at your best when you have defined objectives and the independence to manage how you meet those objectives?
Join Us.
Job Description
We're Sutherland, and we're seeking Property & Casualty Insurance Advisors who want to grow a fulfilling career centered around cultivating strong relationships for one of our customers. In this role, you’ll provide accurate and timely responses to a variety of calls that will include, but not be limited to travel insurance coverage questions, website troubleshooting, purchase inquires and agent support requests.
We offer:
- Competitive pay of $20.00 hourly, as well as monthly performance bonuses, a generous vacation policy, and 401k
- Support with licensing exams, financially and educationally
- Medical, dental, and vision benefits, EAP, health and wellness programs, and more
- Tremendous development & advancement opportunities – 80% of our frontline leaders have been promoted!
In short, at Sutherland, you can grow your own way, do interesting things, and be yourself. Our teams thrive in an environment of diversity of thought, experiences, and background – we celebrate and embrace our diversity, whole-heartedly.
Qualifications
- Active property and casualty license
- One year of experience in a Call Center with one year of sales-related experience or in a role with Sales aspects
- Effective communication skill
- Experience in the Insurance and/or Travel industry preferred.
- Proficiency with email, preferably MS Outlook
- High school diploma or GED
We will provide all equipment, but to be successful when working from home you must have reliable, hard-wired internet service and a quiet, distraction-free place to work.
Additional Information
About Us
As a digital transformation company and just re-certified as a Great Place to Work, Sutherland has been helping customers globally achieve greater agility and transform automated customer experiences for over 35 years. We work with some of the world’s most known brands in dozens of industries, including Banking & Financial Services; Insurance; Communications, Media & Entertainment; Healthcare; Retail & Consumer Packaged Goods; Technology; Travel, Transportation, Hospitality & Logistics; and Mortgage Services, helping them to better support and serve their customers.
EEOC and Veteran Documentation
During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status.
At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that all
Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file.
Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.
