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SutherlandSU

OSP Design Engineer | Remote | USA

Sutherland Global Services is an experience-led digital transformation company, providing business process and technology management services. They combine human-centered design with AI, analytics, and automation to help clients improve customer experiences and operational efficiency.

Sutherland

Employee count: 5000+

United States only

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OSP Design Engineer (Individual Contributor)

Role Summary: Technical Execution & Network Design:

The OSP Design Engineer is a hands-on technical role responsible for the end-to-end design of fiber optic network infrastructure. This Individual Contributor is responsible for the full lifecycle of engineering deliverables, including field data collection, High Level Design (HLD), detailed Low Level Design (LLD), and the generation of permit packages. This role requires high proficiency in GIS/CAD software, a strong understanding of OSP construction principles, and the ability to work independently to meet project timelines and quality standards.

Key Responsibilities

1. Network Design (HLD & LLD)

  • High Level Design (HLD): specific route planning, serving area architecture, and feeder network design to maximize coverage while minimizing construction costs.
  • Low Level Design (LLD): Produce detailed construction-ready prints, including conduit configuration, fiber splicing schematics, building entrances, and termination points.
  • Calculations: Perform optical power budget calculations and material selection to ensure network integrity.
  • Software Utilization: Utilize OSP/GIS design software (specifically IQGEO, ARAMIS, WALDO, and MicroStation/BSTCAD) to create accurate geospatial records and engineering drawings.

2. Field Engineering & Data Collection

  • Fielding: Conduct physical site surveys and walk-outs to validate route feasibility, identify obstacles, and verify existing utility infrastructure.
  • Make-Ready Engineering: Assess pole loading and identify necessary make-ready work for aerial attachments in compliance with NESC/GO95 standards.
  • Verification: Validate "as-built" documentation against actual field conditions to ensure database accuracy.

3. Permitting & Right-of-Way (ROW)

  • Permit Preparation: Create comprehensive permit application packages (drawings, traffic control plans, and narratives) for submission to State DOTs, municipalities, railroads, and utility pole owners.
  • Regulatory Compliance: Ensure all designs adhere to local codes, ordinances, and utility owner requirements (e.g., specific depth requirements, running line offsets).
  • Coordination: Respond to technical inquiries from permitting agencies to expedite approval processes.

4. Quality & Project Support

  • Quality Assurance: Perform self-checks and peer reviews on design prints to ensure zero-defect handoffs to construction teams.
  • BOM Generation: Generate accurate Bill of Materials (BOM) and Labor estimates for assigned projects.
  • Construction Support: Act as the technical point of contact for construction crews during deployment, resolving design-related issues (redlines) that arise in the field.
  • Experience: 3–7 years of hands-on experience in OSP Design and Engineering, specifically with FTTx, Metro, or Long-Haul fiber networks.
  • Technical Knowledge:
    • Proficiency in designing aerial, buried, and underground conduit systems.
    • Strong understanding of fiber optic topology (splitters, cabinets, splice closures).
    • Knowledge of industry standards (NEC, NESC, BICSI).
  • Software Proficiency: Demonstrated operational experience with GIS and CAD platforms. Specific proficiency in IQGEO, ARAMIS, WALDO, or MicroStation/BSTCAD is highly preferred.
  • Education: Bachelor of Science in Engineering, Engineering Technology, or equivalent relevant field experience.
  • Field Capabilities: Ability to travel to local sites for field surveys and possession of a valid driver’s license.

Preferred Qualifications

  • Certifications: Lean Six Sigma Green/Yellow Belt (focus on process efficiency) or RCDD certification.
  • Permitting Experience: Specific experience working with FDOT or complex municipal permitting systems.
  • Data Skills: Proficiency in Excel (VLOOKUP, Pivot Tables) for BOM management and data reporting.

All your information will be kept confidential according to EEO guidelines.

EEOC and Veteran Documentation

During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status.
At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that all
Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file.
Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.

About Sutherland:

Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.

We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.

We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.

For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.

Sutherland

Unlocking digital performance. Delivering measurable result

About the job

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Posted on

Job type

Full Time

Experience level

Senior

Location requirements

Hiring timezones

United States +/- 0 hours

About Sutherland

Learn more about Sutherland and their company culture.

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At Sutherland, the journey began in 1986 with a singular vision: to be an indispensable partner in our clients' pursuit of excellence. This ethos continues to be the bedrock of our operations. We are an experience-led digital transformation company, dedicated to engineering exceptionally crafted experiences for both customers and employees – experiences that not only meet today's demands but continue to delight tomorrow. Our culture is deeply rooted in a commitment to our clients and to one another, a concept we affectionately call 'One Sutherland.' This signifies a globally unified team, operationally effective and culturally meshed, all driving towards common goals. The core values that steer our every endeavor are agility, innovative 'outside-the-box' thinking, unwavering integrity, and the flawless execution of strategies. These aren't just words on a page; they are the pillars upon which we've built a company that consistently delivers measurable outcomes and accelerates growth for the iconic brands we serve worldwide.

For over three decades, Sutherland has been at the forefront of process transformation, helping businesses rethink and rebuild their operations for the digital age. We achieve this by masterfully blending the speed and insight of human-centered design thinking with the scale and precision of real-time analytics, artificial intelligence, cognitive technology, and automation. Our mission extends beyond mere cost reduction; it's about holistically enhancing business performance across various critical processes, including revenue generation, cash flow optimization, and capital utilization. Maximizing customer satisfaction and bolstering our clients' overall competitive edge are paramount. We pride ourselves on a global footprint, with a presence in numerous delivery centers, serving customers across many countries. This global reach, combined with our deep domain expertise and cutting-edge technology, allows us to tailor proven, rapid solutions to fit the unique DNA of each client. Our corporate social responsibility strategy is also integral to our identity, focusing on community upliftment through education and technology, fostering an inclusive and ethical workplace, and promoting environmental sustainability. It's about unlocking new possibilities, forging transformative outcomes, and building enduring relationships.

Employee benefits

Learn about the employee benefits and perks provided at Sutherland.

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Paid Sick Leave

Paid leave for sickness.

401(k) Plan

Retirement savings plan.

Paid time off

Employees receive paid time off.

Paid Holidays / Vacation

Paid holidays and vacation time.

View Sutherland's employee benefits
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Sutherland

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Sutherland hiring OSP Design Engineer | Remote | USA • Remote (Work from Home) | Himalayas