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SupportYourAppSU

(Fluent English, hybrid) UX Designer

SupportYourApp has become an industry leader for premium outsourced support services.

SupportYourApp

Employee count: 1001-5000

Romania only

We’re looking for a Strong Middle or Senior UX Designer to join our team in Cluj-Napoca (hybrid).

A hands-on role owning the UX process end-to-end — researching, prototyping, testing and iterating to turn ideas into experiences that users love. Designing products from scratch and creating engaging, immersive user experiences will be at the core of your work.

Your responsibilities will include:

  • Conducting user research, usability testing, and gathering feedback to inform design decisions;
  • Creating wireframes, prototypes, and high-fidelity mockups for immersive experiences;
  • Collaborating closely with engineering and marketing teams to align UX with business goals.

What we’ll need:

  • 3-4 years of hands-on UI/UX design experience;
  • Based in Cluj-Napoca and open to hybrid work;
  • Excellent communication skills in English (C1+);
  • Strong portfolio showcasing end-to-end UX work;
  • Proficiency in UX/UI tools (Figma, Sketch, Adobe XD or similar);
  • Ability to translate complex problems into simple, intuitive user experiences;
  • Creativity and initiative.

Will be a plus:

  • Experience designing for VR/XR or other immersive technologies.

What we offer:

  • Competitive compensation in USD;
  • Hybrid work format (from home or in a modern coworking space);
  • Opportunity to work on cutting-edge projects;
  • A supportive team that encourages experimentation, bold ideas, and creative freedom;
  • Friendly management focused on long-term cooperation, without bureaucracy.

About the job

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Posted on

Job type

Full Time

Experience level

Mid-level
Senior

Location requirements

Hiring timezones

Romania +/- 0 hours

About SupportYourApp

Learn more about SupportYourApp and their company culture.

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SupportYourApp has become an industry leader for premium outsourced support services. Our multinational team of incredibly creative and hardworking individuals is carefully picked to fit your business needs. Originally founded in Kyiv, Ukraine, the heart of Eastern Europe’s booming tech scene, SupportYourApp turned global with hubs in many countries around the world while keeping focuses on providing professional inbound, outbound, and back–office support services specifically for innovative tech companies.

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SupportYourApp

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SupportYourApp hiring (Fluent English, hybrid) UX Designer • Remote (Work from Home) | Himalayas