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SupportNinjaSU

Data Processor (Netsuite)

SupportNinja provides customer experience and back-office support services for tech companies and startups around the world, offering solutions like customer support, technical support, content moderation, and data processing. Founded in 2015, the company is headquartered in Austin, Texas, with global operations.

SupportNinja

Employee count: 1001-5000

Philippines only

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Work Setup:Remote - Philippines

Equipment:Bring Your Own Device (BYOD)

Schedule:12mn - 9am (MNL) M-F

Type of Contract:Full-time

Job Summary:TheData Processorwill be responsible for collecting, cleaning, organizing, updating and maintaining data within various systems.

What does a day in the life of a Data Processor look like?

Operational

  • Inserts customer and account data by inputting text based and numerical information from source documents within the time constraint

  • Opens and maintains customer accounts by recording account information.

  • Prepares work to be accomplished by gathering information and materials.

  • Monitors and processes purchasing, inventory, and manufacturing workflows within NetSuite, including purchase orders, item receipts, and assembly/work order tracking.

  • Monitors and processes accounts payable & receivable and daily financial/operational entries in NetSuite.

  • Ensures compliance with policies and procedures for billing and settlement matters.

  • Prepares and maintains records of all bank deposits and daily entries.

  • Generates and submits customer invoices efficiently.

Process Improvement

  • Enhances given tasks by adjusting color and image specifications.

  • Prepares accomplished copies of the enhanced digital image.

Employee Development

  • Maintains cross-functional operational knowledge across purchasing, inventory control, and data pipeline cycles.

Stakeholder Satisfaction

  • Obtains approval on deliverables and system process changes by submitting structured summaries and layouts.

Related Duties as Assigned

  • Perform other duties as assigned by leadership based on operational priorities.

What are the qualifications of a Data Processor?

  • Graduate of any discipline equivalent to the position; Undergraduates are welcome to apply, given 6 months to 1 year of work experience in related field is present

  • Minimum 1–2 years of hands-on experience using NetSuite (ERP) for data processing, financial entries, or account maintenance. Experience in a data processing, manufacturing, or operations environment performing related tasks.

  • Hands-on experience navigating NetSuite, specifically with purchasing, inventory management, and manufacturing workflows/modules (e.g., purchase requisitions, PO creation, item fulfillment/receipts, and assembly builds)

  • Demonstrated ability to work with moderate supervision and adhere to strict data integrity standards.

  • Strong communication skills with the ability to interpret and explain technical or operational data.

Ninja Perks and Benefits

  • Competitive compensation

  • Adherence to government-mandated benefits

  • Retirement Savings Program with Company Matching

  • Life Insurance

  • HMO on day 1

  • Paid time off + birthday leave

  • Beautiful facility & Free Meals for onsite positions

  • Opportunities for skills training and personal and professional development

Experience infinite fun so you can have infinite growth. Discover A Better Way to Grow! Are you ready?

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Disclaimer:

The duties and responsibilities listed above describe the post as it is in general terms and are not definitive. The post holder is expected to accept any reasonable alterations that may from time to time be necessary.

SupportNinja is proud to be an Equal Employment Opportunity employer, and we do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, veteran status, disability, or other applicable legally protected characteristics under federal, state, or local law.

#Supportninjajobs

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Education

Bachelor degree

Experience

1 year minimum

Experience accepted in place of education

Location requirements

Hiring timezones

Philippines +/- 0 hours

About SupportNinja

Learn more about SupportNinja and their company culture.

View company profile

SupportNinja was founded in 2015 with the mission to help successful companies solve for scale by connecting them with a wider world of talent. This approach allows client companies to free up resources, extend their capacity, and accelerate growth. The company specializes in providing business process outsourcing (BPO) services, focusing on customer experience and back-office support for tech companies and startups globally. Initially concentrating on fast-growing technology companies in Silicon Valley, SupportNinja has since expanded its services to clients worldwide. Headquartered in Austin, Texas, SupportNinja also has significant operations in the Philippines, tapping into the business process outsourcing talent there. The company also has offices in Romania, further extending its 24/7 customer experience footprint and multilingual capabilities.

SupportNinja offers a range of services including customer support, technical support, content moderation, data processing, finance and accounting, lead generation, and image editing. They pride themselves on an innovative omnichannel solution that provides businesses with comprehensive support. The company emphasizes a client-centric and employee-focused approach, striving for ongoing improvement, humility, transparency, and happiness. This is reflected in their commitment to investing in their agents' education and wellness to effectively meet demands and scale businesses. SupportNinja's 'Ninjas' are treated like members of the client's team and are trained across a wide range of software, brands, products, and policies. The company offers flexible solutions, allowing clients to either hand-pick and manage their outsourced team or let SupportNinja handle everything from talent sourcing to team management. This adaptability, combined with a focus on creating exceptional customer experiences, has led to significant growth, with the company experiencing over 250% growth over a recent three-year period. SupportNinja has been recognized for its services, including being named an Outsource Partner of the Year in the 2025 Excellence in Customer Service Awards and twice listed as one of the Inc. 500 fastest-growing companies in North America.

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SupportNinja

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