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SupportNinjaSU

Data Processor

SupportNinja provides customer experience and back-office support services for tech companies and startups around the world, offering solutions like customer support, technical support, content moderation, and data processing. Founded in 2015, the company is headquartered in Austin, Texas, with global operations.

SupportNinja

Employee count: 1001-5000

Philippines only

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Work Setup:Remote - Philippines

Equipment:Bring Your Own Device (BYOD)

Schedule:9pm to 6am manila M-F

Type of Contract:Full-time

Job Summary:TheData Processorwill be responsible for collecting, cleaning, organizing, updating and maintaining data within various systems.

What does a day in the life of a Data Processor look like?

  • Collect, clean, organize, and process sets of basic data from various sources

  • Validate the accuracy and completeness of the structured datasets

  • Maintain data integrity and security

  • Adhere to company policies and procedures

  • Meet or exceed performance targets for related KPIs

  • Continuously improve knowledge of products, services, and processes by participating in training programs and continuous learning modules

  • Collaborate with other departments as needed to resolve customer issues

  • Maintain a positive, empathetic, and professional attitude toward customers andcolleagues at all times

  • Perform other duties as assigned

What are the qualifications of a Data Processor?

  • At least 1yr of experience in data entry, data processor or related fields, preferably in a call center environment

  • Strong communication skills, both verbal and written

  • Attention to detail

  • Proficient in using computers and various software applications and data processing tools

Ninja Perks and Benefits

  • Competitive compensation

  • Adherence to government-mandated benefits

  • Retirement Savings Program with Company Matching

  • Life Insurance

  • HMO on day 1

  • Paid time off + birthday leave

  • Beautiful facility & Free Meals for onsite positions

  • Opportunities for skills training and personal and professional development

Experience infinite fun so you can have infinite growth. Discover A Better Way to Grow! Are you ready?

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Disclaimer:

The duties and responsibilities listed above describe the post as it is in general terms and are not definitive. The post holder is expected to accept any reasonable alterations that may from time to time be necessary.

SupportNinja is proud to be an Equal Employment Opportunity employer, and we do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, veteran status, disability, or other applicable legally protected characteristics under federal, state, or local law.

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About the job

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Job type

Full Time

Experience level

Experience

1 year minimum

Location requirements

Hiring timezones

Philippines +/- 0 hours

About SupportNinja

Learn more about SupportNinja and their company culture.

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SupportNinja was founded in 2015 with the mission to help successful companies solve for scale by connecting them with a wider world of talent. This approach allows client companies to free up resources, extend their capacity, and accelerate growth. The company specializes in providing business process outsourcing (BPO) services, focusing on customer experience and back-office support for tech companies and startups globally. Initially concentrating on fast-growing technology companies in Silicon Valley, SupportNinja has since expanded its services to clients worldwide. Headquartered in Austin, Texas, SupportNinja also has significant operations in the Philippines, tapping into the business process outsourcing talent there. The company also has offices in Romania, further extending its 24/7 customer experience footprint and multilingual capabilities.

SupportNinja offers a range of services including customer support, technical support, content moderation, data processing, finance and accounting, lead generation, and image editing. They pride themselves on an innovative omnichannel solution that provides businesses with comprehensive support. The company emphasizes a client-centric and employee-focused approach, striving for ongoing improvement, humility, transparency, and happiness. This is reflected in their commitment to investing in their agents' education and wellness to effectively meet demands and scale businesses. SupportNinja's 'Ninjas' are treated like members of the client's team and are trained across a wide range of software, brands, products, and policies. The company offers flexible solutions, allowing clients to either hand-pick and manage their outsourced team or let SupportNinja handle everything from talent sourcing to team management. This adaptability, combined with a focus on creating exceptional customer experiences, has led to significant growth, with the company experiencing over 250% growth over a recent three-year period. SupportNinja has been recognized for its services, including being named an Outsource Partner of the Year in the 2025 Excellence in Customer Service Awards and twice listed as one of the Inc. 500 fastest-growing companies in North America.

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SupportNinja

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