SUPPLAX

In 2018, two Ukrainian entrepreneurs recognized a critical inefficiency in the US home services market. General contractors and installation professionals were spending valuable time on administrative tasks - answering phone calls, qualifying leads, scheduling appointments - rather than focusing on the skilled craft they had built their careers around. The gap was clear: someone needed to manage the back office so these licensed professionals could do what they do best. Thus, SUPPLAX was born as a remote back-office solution designed specifically for US contractors in the home renovation and construction industry.

Today, SUPPLAX operates as a business process outsourcing provider with over 120 remote teammates based in Ukraine, serving licensed professionals across 30+ major US cities. The company has successfully completed over 30,000 home improvement projects by handling everything except the physical work - from marketing and sales to quality control, team management, and customer feedback collection. Their 100% success-based model means clients pay only when a project is successfully coordinated and booked, eliminating upfront costs and financial risk. SUPPLAX provides end-to-end administrative support, including 24/7 inquiry handling, lead qualification, bid design, schedule optimization, payment facilitation, and ongoing resource training for technical personnel.