Key Account Manager

FE_WIBU-E734

Key Account Manager - Full Time - Hartlepool, United Kingdom

Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.

We are a driving force in the UK water sector, supporting utility companies, contractors, and partners through every stage of the asset lifecycle. From capital pump supply to aftermarket services and long-term framework agreements, our solutions help ensure safe, efficient, and sustainable water and wastewater operations. With a growing footprint and long-term investments in technology, digital monitoring, and service excellence, Sulzer Water & Industry is trusted by major utilities to deliver.

As we continue to grow our presence in the UK market, we’re looking for a talented Key Account Manager to help us strengthen existing relationships and develop new business opportunities across the North East. You’ll be responsible for a blend of project-based capital equipment sales (pumps) and aftermarket and service solutions, managing both long-standing framework accounts and identifying fresh opportunities within the sector.

Your main tasks and responsibilities:

• Build and maintain strong relationships with key utility customers and delivery partners across the North East
• Lead the development of strategic account plans aligned with Sulzer’s commercial goals
• Win new business across capital equipment and aftermarket portfolios
• Oversee the full sales cycle – from tendering to negotiation to project handover
• Collaborate with internal teams (engineering, operations, and customer service) to ensure delivery excellence
• Report on pipeline activity, forecasts, and customer insights

To succeed in this role, you will need:

• Proven experience in sales, key account management, or business development in an engineering environment – a strong understanding of capital equipment (ideally pumps), rotating machinery, or industrial services is a distinct advantage
• Background in the UK water industry or related infrastructure sectors is preferred, however willing to consider those with a rotating equipment background looking to ener this space
• Commercial acumen with the ability to manage frameworks and project-based sales
• A self-starter who can manage their own diary and work independently
• Must be based in the North East, with the ability to travel across the region as needed

What We Offer You

• Competitive basic salary
• The option of a company car or allowance – EV options are available
• Annual bonus scheme, based on company and personal performance
• 33 days of annual leave
• Defined pension contribution
• Confidential support through our Employee Assistance Programmes
• Access to a wide range of discounts on everyday shopping, entertainment, and lifestyle
• Opportunity to apply for a Costco membership for exclusive offers
• Discounted personal car leasing available for you, your family, and friends
• Long Service Awards to celebrate employee longevity
• Continuous learning and development through Sulzer Learning Pathways
• Recognition as one of the UK’s Top Employers by the Top Employer’s Institute

Do you have a question about the role?

Reach out to Daniel Faulkner at [email protected] . Our team is looking forward hearing from you!

Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.

We are proud to be recognized as a Top Employer 2025 in Brazil, China, Finland, Germany, Ireland, Switzerland, South Africa, the UK and the USA.

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