AI Operations & Automation Specialist - Europe/LaTAM

Storyblok is a headless CMS that enables marketers and developers to create with joy and succeed in the AI-driven content era. It empowers you to deliver structured and consistent content everywhere: websites, apps, AI search, and beyond.

Requirements

• Process Automation & AI Implementation: Identifying, designing, and implementing automation opportunities using AI tools, machine learning, and robotic process automation (RPA) to streamline workflows.
• AI Tool Optimization: Proactively monitor the automation and AI landscape, produce structured assessments for new tools, and lead stakeholder alignment for the adoption or deprecation of tooling, owning the outcome of these decisions.
• Risk Management: Using AI for proactive, predictive maintenance and risk assessment to prevent operational failures, with main focus in Finance, Human Resources and Operations.
• Performance Tracking (ROI): Defining and monitoring key metrics (e.g., efficiency gains, reduction in manual effort) to measure the success of automated solutions.
• Support month-end close and internal reporting: support the optimisation of the financial close process; automate data extracts and variance analyses as well as other recurring processes.
• Ownership of finance tools: such as NetSuite Oneworld, Sigma, Spiff, Yokoy, Deel, and others, and their integrations/APIs, ensuring configurations align with finance policies and ensuring an accurate data flow, manage any external consultants.
• Information-security projects and audits: implement technical solutions that enhance our security posture, and support ISO 27001/SOC 2 or other audits.
• Data integrity, backups, and availability: Schedule and monitor system exports, snapshots, and core-IT backups; maintain retention policies to guarantee data completeness and recoverability.
• User support, training, and documentation: troubleshoot finance-system issues, maintain runbooks, and deliver regular training sessions to all Operations teams and other stakeholders on system usage and security best practices.
• Collaborate and Coach the HRIS Manager who owns the HR systems/tech stack in identifying and implementing automation opportunities and AI usage to improve efficiencies, while keeping the employee experience in mind.

Benefits

• Monthly remote work stipend (home internet costs, electricity). Home office equipment package right at the start (laptop, keyboard, monitor...)
• Home office equipment upgrade (furniture, ear plugs...) or membership to a local co-working space after your onboarding
• Sick leave benefit, parental leave and 25 days of annual leave plus your local national holidays
• Personal development fund for courses, books, conferences, and material
• VSOP (Virtual Stock Option Plan)
• The annual international team-building trip, quarterly and monthly online get-togethers