Provide Functional application technical support to CRD customers in the Fixed Income and Derivative space. Respond to requests for technical assistance via phone, email or in person. Diagnose software issues and recommend the appropriate solution. Analyze problems, answer questions and provide training related to the software.
Requirements
- Degree in technical fields such as Finance, Economics, Financial Engineering, Mathematical Finance or another relevant field
- MBA or CFA or FRM is preferable
- Medium to advanced knowledge in fixed income instruments, derivative products is preferable
- Thorough understanding of Trade Life Cycle and System Development Life Cycle
- Experience in the Charles River application or any OMS/EMS is preferred
- Prior trading support, Middle and Back Office Operations, Fund Accounting or Trading experience is highly preferred
- Advanced knowledge of Fixed Income, Derivative and Equity financial instruments
- Strong communication and interpersonal skills, written and oral; confident in interaction with senior stakeholders.
- Strong analytical skills including process analysis. Very strong interest in the underlying detail of the analysis is a must.
- Demonstrate excellent process and project management skills.
- Ability to organize, prioritize, balance key tasks and manage time effectively.
- Comfortable facilitating project working groups and possesses strong data gathering skills.
- Must be customer driven, have the ability to work within a team environment, and be focused on providing a high quality of service to the customer.
- 0-3 years overall work experience in the world of Financial Technology
- Basic SQL skills
Benefits
- Generous medical care
- Insurance
- Savings plans
- Flexible Work Program
- Development programs and educational support
- Inclusion, Diversity and Social Responsibility
- Paid volunteer days
- Matching gift programs
- Employee networks
- State Street is an equal opportunity and affirmative action employer
