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State StreetSS

Product Support Specialist Functional, Officer

State Street Corporation is a leading global provider of financial services to institutional investors, offering investment servicing, investment management, and investment research and trading. It is the second-oldest continually operating bank in the United States, founded in 1792.

State Street

Employee count: 5000+

India only

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Provide Functional application technical support to CRD customers in the Fixed Income and Derivative space. Respond to requests for technical assistance via phone, email or in person. Diagnose software issues and recommend the appropriate solution. Analyze problems, answer questions and provide training related to the software.

Requirements

  • Degree in technical fields such as Finance, Economics, Financial Engineering, Mathematical Finance or another relevant field
  • MBA or CFA or FRM is preferable
  • Medium to advanced knowledge in fixed income instruments, derivative products is preferable
  • Thorough understanding of Trade Life Cycle and System Development Life Cycle
  • Experience in the Charles River application or any OMS/EMS is preferred
  • Prior trading support, Middle and Back Office Operations, Fund Accounting or Trading experience is highly preferred
  • Advanced knowledge of Fixed Income, Derivative and Equity financial instruments
  • Strong communication and interpersonal skills, written and oral; confident in interaction with senior stakeholders.
  • Strong analytical skills including process analysis. Very strong interest in the underlying detail of the analysis is a must.
  • Demonstrate excellent process and project management skills.
  • Ability to organize, prioritize, balance key tasks and manage time effectively.
  • Comfortable facilitating project working groups and possesses strong data gathering skills.
  • Must be customer driven, have the ability to work within a team environment, and be focused on providing a high quality of service to the customer.
  • 0-3 years overall work experience in the world of Financial Technology
  • Basic SQL skills

Benefits

  • Generous medical care
  • Insurance
  • Savings plans
  • Flexible Work Program
  • Development programs and educational support
  • Inclusion, Diversity and Social Responsibility
  • Paid volunteer days
  • Matching gift programs
  • Employee networks
  • State Street is an equal opportunity and affirmative action employer

About the job

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Job type

Full Time

Experience level

Location requirements

Hiring timezones

India +/- 0 hours

About State Street

Learn more about State Street and their company culture.

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We are a global leader in providing financial services to institutional investors, including investment servicing, investment management, and investment research and trading. Our history dates back to 1792 with the founding of Union Bank, making us the second-oldest continually operating bank in the United States. For over two centuries, we've been a trusted partner, helping the world's investors create a better tomorrow. Today, our operations span across more than 100 geographic markets worldwide, and we are headquartered in Boston, Massachusetts. We are proud to have approximately 11.5% of the world's financial assets flowing through our systems daily, underscoring our vital role in the global economy.

Our core values guide every decision, behavior, and action we take. We believe in acting with integrity, treating our clients and colleagues with fairness and respect. Innovation is at the heart of what we do; we are continuously improving and pioneering new solutions, like the first ETF, to meet the evolving needs of the market. As one unified company, we hold ourselves accountable to each other, our clients, and our shareholders. We offer a comprehensive suite of services, from custody and fund accounting to data solutions and investment analytics. Our State Street Global Advisors arm is a significant player in asset management, while State Street Global Services provides essential securities services. We are committed to leveraging our deep industry knowledge, innovative technology, and global footprint to help our clients navigate market changes and achieve their strategic goals. We strive to be everywhere our clients are, with expert teams in the fastest-growing markets around the world, ready to help them seize growth opportunities wherever they may arise.

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State Street

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