ADMINISTRATIVE OFFICER I-Special Projects Unit
The State of Maryland is a government entity that provides essential public services, infrastructure management, and administrative governance to its residents.
Stay safe on Himalayas
Never send money to companies. Jobs on Himalayas will never require payment from applicants.
The Maryland State Retirement and Pension System (MSRPS) administers benefits for over 397,000 members, including active employees, retirees, and vested participants across 12 retirement systems-supporting the financial security of Maryland's public servants.
Located in Baltimore's Central Business District, MSRPS offers a purpose-driven workplace with modern amenities, including panoramic city and harbor views, renovated common areas, upgraded elevators, and an on-site café.
Employees enjoy comprehensive state benefits including; medical,dental, prescription coverage, generous paid leave, participation in the state pension system, and supplemental retirement savings options (401(k), 457(b), and more). Additional perks include an on-site fitness center with showers and lockers, 24/7 building security, and easy access to restaurants, shops, public transit, and major highways.
If you're seeking a career with impact, stability, and a supportive environment, explore opportunities with MSRPS.
This position is not telework eligible.
GRADE
13
LOCATION OF POSITION
120 East Baltimore Street
Baltimore, MD 21202
Main Purpose of Job
The main purpose of this position is to provide administrative support to the Disability Unit. The Disability unit is a high-volume unit with the task of properly administering disability benefits. The responsibilities include assisting the Medical Board Secretary in establishing new claims, preparing claims to be reviewed by the Medical Board and implementing actions relative to a member's claim for disability retirement benefits while the claim is being reviewed and after the process is completed.
An aspect of the mission of the Agency is to administer the disability benefits to System participants. This position is a part of the administration of disability benefits, since it is part of the disability claims process.
This position is responsible for reviewing claims to analyze and identify if any additional information needs to be requested from the claimant, the claimant's employer, or the claimant's health care providers. This position is also responsible for notifying claimants of decisions made by the Medical Board and Board of Trustees regarding the members' claims. This position also assists the Medical Board Secretary in preparing claims for review by our Independent Medical Doctors. This requires organization of the medical file and communication with the Secretary and/or our physicians.
This position requires a highly organized and detail orientated individual. It requires well developed oral and written communication skills. This position is responsible for issuing decision letters made by the Medical Board and Board of Trustees regarding a members disability claim. The position is responsible for mailing estimates to claimants of their disability retirement benefits. This position is responsible for closing claims and ensuring that all communications are reflected in the file.
POSITION DUTIES
This position will be responsible for:
• Receives and reviews applications for disability retirement in order to determine eligibility to file and completeness of application through the application of retirement law found in the State Personnel and Pensions Article, COMAR regulations and Agency and Board of Trustees' policies. Prepares completed disability claims for Medical Board review to determine medical condition relative to being disabled under retirement law on a weekly/monthly basis.
• Creates and mails disability letters to notify claimants of the Board of Trustees' decision through tracking of Medical Board's and Board of Trustees' decisions. Mails estimates to notify claimants of eligible benefit amounts through tracking of Medical Board's and Board of Trustee's decisions as well as track estimates that are needed.
• Creates and mails disability closing letters. Purges closed files and sends file to Office Services (after approval from the Disability Unit Supervisor) to be imaged.
• Prepares and organizes medical records for review for our Independent Medical Evaluation physicians'.
• Ensures that all staff have access to the latest information on Board of Trustees' decisions, mailing of estimates, and receipt of retirement application forms in the Disability Unit by posting information on both the paper disability file (actual claim) and on the case in CRM.
• Respond to copy requests from attorneys and/or claimants including calculating the cost of copies and sending copies after receipt of payment
• Other duties as assigned by the Director or Deputy Director of Special Projects.
MINIMUM QUALIFICATIONS
Education: Graduation from an accredited high school or possession of a high school equivalency certificate.
Experience: One year of administrative staff or professional work.
Notes:
1. Candidates may substitute 30 college credit hours from an accredited college or university for the required experience.
2. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work that included regular use of independent judgment and analysis in applying and interpreting complex administrative plans, policies, rules or regulations or analysis of operational programs or procedures with recommendations for improvement on a year-for-year basis for the required experience.
DESIRED OR PREFERRED QUALIFICATIONS
Please note that your answers to the supplemental questionnaire must correspond to the information provided on your application to receive credit.
Preferred candidates will possess the following qualifications:
• One year of demonstrated experience working with Microsoft Office software, including Word, Outlook, and Excel.
• One year of experience reviewing and processing incoming applications, including eligibility for benefits (e.g. retirement, insurance, health, etc.).
• One year of previous experience in the medical or legal fields evaluating workers' compensation, personal injury claims, insurance, or medical malpractice claims.
LICENSES, REGISTRATIONS AND CERTIFICATIONS
Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.
SELECTION PROCESS
Please make sure that you provide sufficient information on your application to show that you meet the minimum for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date.
Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year. This list will be used by the hiring agency to select employees.
For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must accompany the application.
Due to the confidential nature of the work, selected candidates must undergo and pass a background check.
EXAMINATION PROCESS
The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position. You may be asked to complete a supplemental questionnaire. The supplemental questionnaire may be used as part of the rating process. Therefore, it is important that you provide complete and accurate information on your application.
BENEFITS
STATE OF MARYLAND BENEFITS
As an employee of the State of Maryland, you will have access to outstanding benefits, including: health insurance, dental, and vision plans offered at a low cost.
• Personal Leave - new State employees are awarded six (6) personnel days annually (prorated based on start date).
• Annual Leave - ten (10) days of accumulated annual leave per year.
• Sick Leave - fifteen (15) days of accumulated sick leave per year.
• Holidays - State employees also celebrate at least thirteen (13) holidays per year.
• Pension - State employees earn credit towards a retirement pension.
• Positions may be eligible for telework.
FURTHER INSTRUCTIONS
The online application process is STRONGLY preferred. If you are unable to apply online, you may mail a paper application and supplemental questionnaire to:
Maryland State Retirement and Pension Systems
Human Resources Section
120 E. Baltimore Street
Baltimore, MD 21202
ATTN: Demesha Lampkins Email: Demesha Lampkins at dlampkins@sra.state.md.us
PLEASE DO NOT SUBMIT UNSOLICITED DOCUMENTATION
The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.
As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State's diversity.
People with disabilities and bilingual candidates are encouraged to apply.
We thank our Veterans for their service to our country.
TTY Users: call via Maryland Relay
For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must be provided prior to hire.
About the job
Location requirements
Hiring timezones
United States +/- 0 hoursJob categories
About State of Maryland
Learn more about State of Maryland and their company culture.
The State of Maryland functions as the primary governmental and administrative body for the state, located in the Mid-Atlantic region of the United States. It operates through a comprehensive network of departments, agencies, and commissions designed to deliver essential public services to millions of residents. The state government is tasked with managing critical infrastructure, overseeing public education systems, ensuring public safety, and administering health and human services. By maintaining a focus on economic development and environmental stewardship, the State of Maryland actively works to foster a thriving, resilient, and inclusive economy. Its administrative framework is structured to support both urban centers and rural communities, ensuring equitable resource distribution and effective governance across all jurisdictions.
As one of the largest employers in the region, the State of Maryland employs tens of thousands of professionals across a diverse array of fields, including public administration, healthcare, engineering, and information technology. The organization is committed to attracting and retaining top talent by offering a robust compensation and benefits package. Employees have access to comprehensive healthcare benefits, retirement pension plans, life insurance, and generous paid time off. Recognizing the evolving nature of the modern workforce, the State of Maryland has also implemented progressive workplace policies, including telework and hybrid work options for eligible classifications. This flexibility allows the government to maintain high levels of productivity and service delivery while supporting the work-life balance of its dedicated public servants. Through continuous innovation and a commitment to public service, the State of Maryland remains dedicated to improving the quality of life for all its citizens.
Tech stack
Learn about the tools and technologies that State of Maryland uses to build, market, and sell its products.
State of Maryland employees can create an account to update this tech stack.
Employee benefits
Learn about the employee benefits and perks provided at State of Maryland.
Paid Time Off
Generous paid annual leave, sick leave, and personal days.
Employee Assistance Program
Confidential support and counseling services for employees.
Pension Plan
State retirement pension plans and supplemental retirement options.
Telework Options
Hybrid and remote work flexibility for eligible job classifications.
State of Maryland
Company size
5000+ employees
Founded in
1788
Chief executive officer
Wes Moore
Markets
Public Services DeliveryTransportation & Public InfrastructurePublic Education AdministrationPublic Safety & Emergency ManagementHealthcare & Human Services AdministrationEnvironmental Protection & Natural Resources ManagementEconomic Development & Workforce DevelopmentDigital Government & Government IT ServicesState GovernmentPublic Administration
Employees live in
Similar remote jobs
Here are other jobs you might want to apply for.
Remote companies like State of Maryland
Find your next opportunity by exploring profiles of companies that are similar to State of Maryland. Compare culture, benefits, and job openings on Himalayas.
Find your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
