United States onlyTrilogy Federal is looking for a motivated and independent Documentation Specialist with knowledge and experience of documenting processes for an organization going through a re-organization. This role comes with a focus on documenting an organization’s processes, including analyzing business processes, technology, and organizational structure, to ensure adoption and minimize resistance to the new system. Tasks include developing standard operating procedures for a finance organization, while assessing impact and stakeholder readiness to achieve project goals; creating a new leader/employee handbook; and creating process mappings to document approval and communication flows.
We are seeking candidates for a full-time remote position, with potential opportunities for ad hoc onsite work in DC in the future (candidates local to the DC Metro Area strongly preferred).
We are targeting to staff this position in June 2026, but preferably as soon as possible.
Primary Responsibilities:
- Documentation Repository Development -
Support in designing and/or standing up a centralized repository (e.g., SharePoint or similar platform) to house organizational documentation, including functions, duties, and supporting materials for newly established org units. - Functional Documentation Development -
Assistance in documenting and organizing functions and responsibilities for new organizational components to ensure consistency and clarity across the enterprise, such as a new employee handbook - SOP and Process Standardization -
Support in reviewing, developing, and standardizing standard operating procedures (SOPs) and inter-office procedures to align with the future-state operating model. - Process Mapping / Workflow Documentation -
Facilitation of process mapping and documentation of key workflows to support transition planning and operational readiness.
Minimum Requirements:
- Bachelor’s degree
- 8+ years of professional experience
- Excellent communication skills; written and verbal
- Strong command of MS Office tools
- Team building, organization, and leadership skills
- Ability to effectively communicate and interact with senior level management and clients
- Expert in Microsoft Excel and Microsoft PowerPoint
- Strong attention to detail
- Strong analytical stills
- An outstanding ability to establish priorities and meet deadlines
- Ability to obtain a Public Trust clearance
Preferred Qualifications:
- VA or Federal experience preferred
Benefits (including but not limited to):
- Health, dental, and vision plans
- Optional FSA
- Paid parental leave
- Safe Harbor 401(k) with employer contributions 100% vested from day 1
- Paid time off and 11 paid holidays
- No cost group term life/AD&D plan, and optional supplemental coverage
- Pet insurance
- Monthly phone and internet stipend
- Tuition and training reimbursement
